Program Manager
Current• Orchestrated the seamless migration of 600+ servers from a legacy PLM environment to the cutting-edge Data Center of the Future (DCoF). • SAFe Release Train Engineer coordinating & integrating 20+ Ford IT Product Teams, developed execution plans and tracked critical path of global releases, in an Agile environment. • Effectively managed scope across Product Teams, devised execution plans, and monitored critical paths for global releases.• Led the management of defects identified in UAT cycles, risk/issues identification, and coordination of global Commercial Off-The-Shelf (COTS) and custom releases.• Optimized the software change process, facilitating the release of 300+ IT changes annually in a multi-vendor environment.• Authored and presented high-impact presentations and metrics to senior management, ensuring transparency and effective communication. • Successfully managed the Ford PLM US account, achieving year-on-year annual revenue growth.• Forecasted account revenue, consistently meeting revenue and margin targets while maintaining high customer satisfaction across 6-8 projects. • Functioned as the primary point of contact for 60+ employees in the US, overseeing all aspects of delivery, training, immigration, and project requirements.
