Nagaraj R Email & Phone Number

Experienced Network Engineer | Test Strategy | Project Scoping | Cisco Expert12+ years of hands-on experience in the Network Industry, specializing in Test Strategy, Project Scoping, Leading, Tracking, Manual Testing for Hardware and Software projects. Recognized for expertise in the Cisco ecosystem, with nearly 11 years of experience working with Catalyst series switches in the Enterprise Switching Platforms. Proven track record in delivering high-quality results and mentoring team members.My knowledge and skills have been honed through working on numerous customer activities, including escalations, CAP, EFT engagement, TAC demos. I am skilled in customer issue reproduction, live debugging on customer networks, RCA, fix validation, and SR analysis.In addition to my technical expertise, I have a strong ability to collaborate with cross-functional teams across geographies. I have delivered presentations to TAC, CX, and closely worked with TMEs and PM teams for various projects and customer engagements. I have also written customer-facing Tech-zone articles, Deployment Guides, EFT Guides, Troubleshooting docs, and internal wiki pages.