Business Process Automation: Lead discovery meetings with business stakeholders to collect requirements for RPA projects.Requirement Analysis: Fragment the requirements and Create PDD (Process Design Documents) with Process mapping, As-Is, and To-Be analysis. Intricate business process modeling, and formulate user stories.Project Lifecycle: Held responsibility as a BA for the Build, Design, Test, and Deployment phases.Process optimization: Asses the Business Value of a project and derive the best yields for both the RPA team and the stakeholders in terms of revenue/resource/Time savings.Metrics and Reporting: Created dashboards to capture KPIs of the production process to capture bot performance to drive insights on the effective usage of bot licenses and scalability.Industry expertise: Domain Knowledge of the Retail industry by automating use-cases of cross-functional teams such as Merchandising, Retail Finance, Human Resources, Retail Supply Chain, Integration teams, etc.