I am an experienced Operations professional with a proven track record of driving team, maximizing performance, and delivering superior results. With a rich background in the customer and partner management and customer services industries for over a decade, I have honed my skills as a Lead for multiple strategic partners for multiple states in India and promoting sustainable success for organizations. Known for my innovative thinking, relentless pursuit of excellence, and collaborative leadership style, I thrive in high-pressure environments and excel in driving positive change.[Career Experience]:🔹 Centre Manager, Hi-tech Communications ( July 2014 - October2016)🔹 State Tech Support, Hope Mobiles Pvt Ltd (OPPO) (November 2016 - November 2019)🔹 State Service Co-ordinator, V-Dream Technologies Pvt Ltd (Vivo) (December 2020 - May 2021)🔹 Blogging and Career Break, (May 2021 - October 2022)🔹 Area Service Manager , KDPR Communications (OnePlus) (November 2022 - Sept 2023)🔹 Cluster Manager, Radiant e Serve (Xiaomi) (October 2023 - April 2024)🔹 Area Service Manager, GeeCell Innovations Pvt Ltd (OnePlus) (May 2024 - Present)[Key Skills]:✨ Strategic Planning and Execution✨ Customer Service Management✨ Team Leadership and Development✨ Data Analysis and KPI Management✨ Business Development and Relationship Management✨ Risk Assessment and Mitigation✨ Partner Management✨ Leads Management, Customer Management[Achievements]:🏆 Successfully Conducted Training to OPPO state staff and get new CRM activation in single attempt.🏆 Achieved KPI 4 months straight from January'24 to April'24🏆 Build a culture of innovation and collaboration, develop high-performing teams and drive employee engagement.🏆 Build strong client relationships, improve client retention and satisfaction.