As a Technical Lead at Dhruvsoft Services Private Limited, I specialize in delivering comprehensive solutions using the Zoho ecosystem to drive business efficiency and scalability. My expertise spans a wide range of Zoho applications, including Zoho CRM, Zoho Creator, Zoho Desk, Zoho SalesIQ, Zoho Campaign, Zoho Analytics, Zoho Recruit, and Zoho Books/Inventory (Basic). With a deep understanding of Deluge script writing, I automate processes and build custom functionalities that streamline workflows across platforms.What sets me apart is my proficiency in third-party integrations with Zoho products, utilizing REST API to seamlessly connect and optimize external applications. I am also skilled in Zoho CRM extension development (Sigma), enabling businesses to enhance their CRM capabilities with tailored solutions.Additionally, I have extensive experience in software development using AngularJS, allowing me to craft dynamic web applications that integrate with Zoho. Whether it’s customization, building efficient workflows, or implementing scalable software solutions, I thrive on using technology to transform business operations and empower teams to achieve their goals.Skills: • Zoho CRM Customization: Expertise in setting up, customizing, and maintaining CRM processes and workflows.• Zoho Creator Development: Proficient in building custom applications using Zoho Creator and Deluge scripts.• Deluge Script Writing: Advanced proficiency in scripting logic for Zoho products to automate business processes.• Third-party API Integration: Extensive experience integrating Zoho products with third-party applications via REST APIs.• Zoho CRM Extension Development (Sigma): Developed custom Zoho extensions to enhance CRM functionalities.• Zoho Desk Customization: Specialized in configuring helpdesk workflows and automating ticket management.• AngularJS: Proficient in developing dynamic web applications.• JavaScript / PHP / SQL: Strong foundation in web development technologies and database management.• Project Management: Experience in managing software development projects, including timelines, resource allocation, and risk management.