Currently responsible for leading the 24 X 7 IT operations teams that use to follow the sun support model with 42 team members in Australia, United Kingdom, Poland, India and all three time zones in the United States. The teams manage all aspects of storage, server, network & cloud infra incidents, service requests and changes using the ServiceNow. The team’s scope of responsibility consists of ~13,000 Windows and Linux servers, 70 + PB of storage on IBM, Dell/EMC, and Nimble storage and Palo Alto, Cisco, Cumulus and Silver Peak network equipment & real-time monitoring the applications which are hosted in 18 data centres across the globe.

Worked as IT Operations Manager at Synchrony Financial on behalf of DXC Technology. Responsible for leading the 24 X 7 operations teams across India & Philippines a team with 77 infra engineers. The teams manage all aspects of Service Desk, Server, Network, VDI, Telecom, Asset, Deskside & Shift Managers incidents, service requests and changes using the ServiceNow.

Worked as Program Manager at Bank of America on behalf of CMS IT Services. Responsible for leading the 24 X 7 operations teams in Hyderabad with a team of 62 infra engineers in Network, Server, Deskside, Telecom and Shift Managers.

Worked as Shift Manager at Bank of America on behalf of CMS IT Services.

Worked as a Team Lead at HCL projects.

Worked as a System administrator at HCL Infosystems projects.

Worked as a System administrator at HCL Infosystems projects.

Worked as an on-job trainee at HCL Infosystems.