Na'Gee Dural B.A. Email & Phone Number

Follow up on previously/newly documented disputesNotify service branches of service warranty cancellation due to account delinquencyMake sure accounts are properly coded to be sent to a third-party collection agencyContact service branches via email/phone for additional collections assistance (includes service branch managers and salesman)Attempt to contact customers on first payment defaultsEnsure all information in collection account is correct in accordance to the financed agreement receivedContinue to use TLO as an additional collections resourceEnsure all financed service warranties are canceled before the account is outsourced to a third-party collection agency

● Call past due pest service accounts in work queue● Determine reason(s) for delinquency● Make/offer payment arrangements with customers● Send demand letters if unable to reach customers ● Notate all conversations/disputes● Skip Trace (TLO) additional contact information (when necessary)● Resolve delinquencies

● File dictations, labs results, endoscopy/hospital reports, faxes and any other patient documentation into patient chart● Task correct documents to appropriate Medical Assistant/Referral Coordinator● Fax, email and/or mail requested records/notes to requesting patient/physician● Answer emails and voicemails and return patient calls in a timely manner● Abide by HIPAA compliance

Denver, Colorado

● Make connections through LinkedIn● Publish/post articles● Promote the company by building its media presence

Aurora, Colorado

● Generate membership and attendance records, in addition to other types of custom reports using the database and other records● Make site-wide announcements such as pick-up notifications, programming, announcements, and crisis communications, as well as issuing all visitor identification information ● Accurately complete, collect, and record membership fees

Stapleton, Colorado

● Assisted customer needs and responded to questions.● Bagged merchandise by following standard procedures.● Organized register supplies.● Unboxed new merchandise.