Nagendran M Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

- Built an Enterprise solution for managing and organizing compliance for top-tier companies in one centralized platform.- Developed roles and responsibility management features within the enterprise product to ensure effective access control and workflow management.- Implemented a reporting module with export functionality and various report views, improving compliance visibility and data handling.- Created a unified platform for compliance calendars, audit trails, and a quotation engine to streamline processes for both customers and experts.- Managed compliance processes involving internal and external experts using a subscription model, enhancing service delivery and customer engagement.- Collaborated with cross-functional teams to ensure a smooth, scalable, and user-friendly product experience.- Contributed across the entire product lifecycle, from design through deployment, focusing on performance optimization and stability.- Developed a pre-escalation dashboard to track overdue items, helping users avoid escalations before deadlines.- Awarded "Best Employee of the Month" for the second time for developing a pre-escalation dashboard.

Chennai, Tamil Nadu, India

- Integrated Simpl payment flow into the product, streamlining payment processes for users.- Developed a document compression tool using Linux libraries and Ruby scripting to facilitate file uploads to government portals, including image-to-PDF conversion, size compression, and PDF merging features.- Awarded "Best Employee of the Month" for the first time for successfully executing a document compression system.- Implemented a document upload flow for legal services, allowing customers to upload necessary documents and enabling executives to review them efficiently.- Built a one-page CRM application for executives, incorporating real-time communication and one-click call functionality to enhance executive performance.- Designed and developed a self-serve flow for users to easily submit their information, improving user experience.- Created a status tracking page for users to monitor their application progress in real-time without the need for executive involvement.- Executed MoEngage event tracking, enabling detailed user activity tracking and enhancing user engagement insights.

Chennai, Tamil Nadu, India

- Developed and maintained a CRM application for accounting and legal services, enhancing functionality for customer and agent dashboards.- Integrated automation flows within the CRM to streamline agent processes, improving efficiency and reducing manual effort.- Implemented custom report modules to track executive activities, providing team leaders with actionable insights and performance metrics.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering

Hsc, 82%

Activities and Societies: Hockey, Athletic

Sslc, 81.5%

Activities and Societies: Hockey, Athletic