Nagraj Naidu Pmp®
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Nagraj Naidu Pmp® Email & Phone Number

Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES) at First Advantage India
Location: Mumbai, Maharashtra, India 8 work roles 4 schools
1 work email found @sterlingcheck.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
First Advantage India
Role
Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES)
Location
Mumbai, Maharashtra, India
Company size
86 employees

Who is Nagraj Naidu Pmp®? Overview

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Quick answer

Nagraj Naidu Pmp® is listed as Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES) at First Advantage India, a company with 86 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at sterlingcheck.com and a matched LinkedIn profile for Nagraj Naidu Pmp®.

Nagraj Naidu Pmp® previously worked as Global Services Engineer at First Advantage India and Product Manager at Sterling. Nagraj Naidu Pmp® holds Commerce, Accounts, Economics from University Of Mumbai.

Company email context

Email format at First Advantage India

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*@sterlingcheck.com
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Profile bio

About Nagraj Naidu Pmp®

Nagraj Naidu Pmp® is a Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES) at First Advantage India. He possess expertise in service delivery, bpo, process improvement, six sigma, team management and 23 more skills. He is proficient in Telugu, Tamil, English, Hindi and Marathi. Colleagues describe him as "Nagraj, has always been passionate about his targets which was always his 1st priority amongst his other basic priorities of work. Excellent command level as a Leader. Any superior would count on him for his accurateness in his work. I highly recommend Nagraj to be a best support,colleague and a good friend to work with. I wish Nagraj all the best for his future endeavor." and "I worked with Nagraj as a project coordinator for all the work that his team put out for over a year. During that period he's managed to keep all our core metrics above par (99%+). We also worked through complex quality projects to enhance the customer experience across Dell.com globally. He's got a knack of breaking down macro level demands and turn them into day to day operational actions. Thanks Nagraj!"

Listed skills include Service Delivery, Bpo, Process Improvement, Six Sigma, and 24 others.

Current workplace

Nagraj Naidu Pmp®'s current company

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First Advantage India
First Advantage India
Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES)
indianapolis, indiana, united states
Website
fadv.co.in
Employees
86
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8 roles

Nagraj Naidu Pmp® work experience

A career timeline built from the work history available for this profile.

Product Manager

Current
Sterling

Mumbai, Maharashtra, India

➽Scope, understand and document Stakeholder’s business requirements. Assess and highlight risk➽Familiar with user story frameworks & can guide engineers to deliver iteratively, continuously.➽Familiar with the concept of a Sprint Goal, and responsible for effectively communicating it to stakeholders ➽Able to understand & deliver success metrics for product.

Jan 2022 - Present

Manager - Client Services - Projects

Sterling

Mumbai Area, India

➽Process improvement and business transformation for Customer Service and Account Management team➽Responsible to constantly review As Is process and initiate Projects/Programs aligned with the company’s strategic imperatives➽Responsible for Scope, System Changes, Schedule delivery of the project➽ Cross-functional engagement with fulfillment teams across.

Sep 2017 - Dec 2021

Manager Operations & Automation Lead

Ntt Data

Chennai

➽Manage efficiency improvement projects End to End. Managed projects for improvement of TAT.➽Develop Automation framework for all projects and tasks aligned (RPA).➽Continuous engagement with client to share business updates (performance, productivity, revenue)➽Develop project plans and associated communications documents. ➽Effectively communicate project.

Sep 2014 - Sep 2017

Sr Operations Manager

Lester, Inc.

➽Drive Key Metrics as defined➽Identify Revenue Leakage and bridge the gap by developing a process➽Drive Customer Satisfaction ➽Ensured Customer is catered within defined time limit➽Employee Development➽Liaise with the Marketing Team on Support provided.➽Ensure smooth functioning Sales & Customer Service Team.➽Facilitate the definition of project/programme.

Jul 2012 - Aug 2014

Account Manager - Service Delivery/ Manager - Service Quality Management Systems

Sutherland Global Services

Mumbai Area, India

➽Adherence to Client documented SOW➽Drive FEA/ NFEA, Calibration Accuracy as per COPC standards➽Share weekly compliance report to the operations and drive rigor➽Monitor, Track Program level, Team Level & Agent Level attribute wise defects and help drive Operations to improve➽Regular Knowledge measures to identify process gaps and implement measures to.

Nov 2008 - Jun 2012

Quality Operations Manager

3 Global Services

Mumbai Area, India

➽Responsible for the Quality Assurance & Transactional Quality across 7 processes spanning 200 FTE and 4 Quality Leaders➽Manage quality operations requirement in terms of ➽Identify gaps impacting Customer Experience and implement measures to bridge gaps based on Gap analysis➽Conduct regular sessions with training to review training needs of team and ensure.

Jul 2007 - Oct 2008

Am Quality

Stream International

Mumbai Area, India

Assistant Manager Quality – APAC & Mumbai➽Responsible for the performance of 5 Processes consisting of 230 Support Professionals and 12 Quality Supervisor (12 QC’s)➽Transitioning technical helpdesk processes for leading hardware manufacturer from North America to Stream Mumbai➽Handled the successful implementation of ISO procedures across the SBU ensured.

Dec 2000 - Jun 2007
Team & coworkers

Colleagues at First Advantage India

Other employees you can reach at fadv.co.in. View company contacts for 86 employees →

RK Rajesh Kumar Rajesh Kumar Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → RA Ruheena Anjum Ruheena Anjum Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → KS Kamesh S Kamesh S Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → BK Bindyalakshmi Keisham Bindyalakshmi Keisham Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → RN Rohan Naik Rohan Naik Colleague at First Advantage IndiaMumbai, Maharashtra, India, India View → NK Nikunj Kapadia Nikunj Kapadia Colleague at First Advantage IndiaThane, Maharashtra, India, India View → SS Shebaz Siddique Shebaz Siddique Colleague at First Advantage IndiaMumbai, Maharashtra, India, India View → WJ Wayne Jordan Wayne Jordan Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → KT Kavitha Tm Kavitha Tm Colleague at First Advantage IndiaBengaluru, Karnataka, India, India View → AA Akbar Ansari Akbar Ansari Colleague at First Advantage IndiaMumbai, Maharashtra, India, India View →
4 education records

Nagraj Naidu Pmp® education

Six Sigma Black Belt, Project Management

Indian Statistical Institute

Pmp Foundation, Project Management

Pmi Mumbai Chapter
FAQ

Frequently asked questions about Nagraj Naidu Pmp®

Quick answers generated from the profile data available on this page.

What company does Nagraj Naidu Pmp® work for?

Nagraj Naidu Pmp® works for First Advantage India.

What is Nagraj Naidu Pmp®'s role at First Advantage India?

Nagraj Naidu Pmp® is listed as Product Manager - Sterling Risq │ Project Manager │ IT Enabled Services (ITES) at First Advantage India.

What is Nagraj Naidu Pmp®'s email address?

AeroLeads has found 1 work email signal at @sterlingcheck.com for Nagraj Naidu Pmp® at First Advantage India.

Where is Nagraj Naidu Pmp® based?

Nagraj Naidu Pmp® is based in Mumbai, Maharashtra, India while working with First Advantage India.

What companies has Nagraj Naidu Pmp® worked for?

Nagraj Naidu Pmp® has worked for First Advantage India, Sterling, Ntt Data, Lester, Inc., and Sutherland Global Services.

Who are Nagraj Naidu Pmp®'s colleagues at First Advantage India?

Nagraj Naidu Pmp®'s colleagues at First Advantage India include Rajesh Kumar, Ruheena Anjum, Kamesh S, Bindyalakshmi Keisham, and Rohan Naik.

How can I contact Nagraj Naidu Pmp®?

You can use AeroLeads to view verified contact signals for Nagraj Naidu Pmp® at First Advantage India, including work email, phone, and LinkedIn data when available.

What schools did Nagraj Naidu Pmp® attend?

Nagraj Naidu Pmp® holds Commerce, Accounts, Economics from University Of Mumbai.

What skills is Nagraj Naidu Pmp® known for?

Nagraj Naidu Pmp® is listed with skills including Service Delivery, Bpo, Process Improvement, Six Sigma, Team Management, Crm, Vendor Management, and Call Centers.

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