Kunal Nagrani Email & Phone Number

Part of the Professional Services team, EMEA.

Mumbai, Maharashtra, India

Working as a Cybersecurity administrator, managing Zscaler Internet Access for a flagship account based out of Europe. Assisting, and supporting a team of engineers who have started their journey in Cybersecurity.

Mumbai, Maharashtra, India

A part of the Network Security operations team, where I was tasked with the responsibilities of a client based in North America. Provided 24x7 support, and on-call availability, for administration for the following products: - Checkpoint Firewall- Pulse Secure VPN- Riverbed SteelHead- Silverpeak SD WANAlong with these devices, was a subject matter expert.

DAKC

A part of the specialised Security team for one of our flagship customers, Hilton Hotels. We manage Security operations and implementation. Primary products handled: - Cisco ASA- Juniper NetScreen- Juniper NSM- Cisco Security Manager- Cisco Defense OrchestratorAlong with this, I mentor my previous team and train them if the occasion arises.

DAKC

Provide on-call, round the clock support to international clientele, adhering to SLA based on incident severity. Working on change requests and trouble tickets as per severity. Suggest new optimisation features to clientele based on their network environment, and applications used. Keep a track of latest firmware releases and research on its stability.

Bachelor Of Engineering (Be), Electronics Engineering, First Class

Diploma, Electronics And Telecommunication Engineering, First Class

Education record