Gloria Arteaga Email & Phone Number

Chile

Santiago, Santiago Metropolitan, Chile

Proven track record in optimizing operations and improving efficiency in dynamic environments. Strong experience in team leadership, project management, and data analysis. Designed and implemented a comprehensive inventory management model to enhance efficiency and accuracy in inventory control.Developed and implemented sourcing codes for inputs from suppliers in China, optimizing the supply chain and reducing costs.Implemented tracking of production status of in-transit products through tablets and barcode scanning at workstations, improving visibility and control over the production process.Designed and implemented a dispatch module to streamline the dispatching process and enhance customer satisfaction.

Santiago, Santiago Metropolitan, Chile

Design and implementation of the service technical areas and payment management model, improving customer service efficiency and quality.Development of the Post-Sale process model and statistical analysis, generating valuable data for decision-making and continuous improvement.Creation of the executive planning role, optimizing planning and resource allocation in operations.Development and implementation of the new digital quotation and work order model as part of the digital transformation, streamlining and automating processes, and improving operational efficiency.

Santiago Province, Chile

As a Head of Planning and Optimization, I have successfully developed and led production planning strategies and calendar control. Notable achievements include:Design and implementation of a production planning model that has optimized resource allocation, improved efficiency, and met deadlines.Implementation of a labeling system for production processes, facilitating product identification and tracking at each stage, enhancing traceability and quality control.Process mapping for the development of an internal system, improving communication and collaboration among departments, and streamlining workflows.These accomplishments have contributed to increased operational efficiency, optimized resource utilization, and continuous improvement in production management.

Santiago Province, Chile

As a Sales Executive with extensive experience, I have excelled in managing Convenio Marco accounts. My achievements include:Successful management and development of commercial relationships with key clients in the public sector, complying with Convenio Marco requirements and regulations.Expansion and consolidation of the customer portfolio, achieving significant increases in sales and market share.Active participation in bids and public tenders, securing awards and ensuring a competitive position in the market.These achievements demonstrate my ability to successfully manage strategic accounts within the Convenio Marco framework, generating positive sales results and contributing to business growth.

Venezuela

As a Rooms Manager with extensive experience in the hospitality industry, I have successfully implemented various improvements and processes. My achievements include:Development and implementation of the Manager Report model, creating an efficient system for reporting and tracking key management indicators in the Rooms department.Implementation of billing and accounts payable controls, optimizing financial processes and ensuring effective management of departmental revenues and expenses.Creation of the Rooms Department Procedures Manual, establishing clear and standardized guidelines for staff, improving the quality and efficiency of services offered.Updating registration policies, adapting procedures to current market needs and ensuring a satisfactory experience for guests.These achievements demonstrate my ability to implement operational and administrative improvements in the Rooms department, contributing to the success of the hotel and ensuring efficient and high-quality management in the department.

Venezuela

Venezuela

Venezuela