I established a company, which reached more than 40 million HUF revenues of its first half year.Our goal to reach 150 million HUF revenue in 2023.

I established a company as a part-owner, which reached more than 100 million HUF revenues of its third fiskal year. I have gained experience in multiple fields beginning with choosing the site for the workshop, contacting the suppliers, also making the contracts.I also participated in financial, marketing, and sales tasks. Comprehensive HR tasks such as selection, interviews, motivating and retaining employees was also part of my job.

Budapest, HungaryDeep examination and assessment of the warranty claims coming from British Citroen and Peugeot dealers and work shops, communication with them

Deep examination and assessment of the warranty claims coming from British Citroen and Peugeot dealers and work shops.

• Preparation of new fleet management business inside the company (discovering supplier network, market research, Coordination of development of new software)• Development and coordination of complaint handling mechanism for full company level• Coordination of servicing of a fleet of 80 vehicles (Ford, Hyundai, Opel, Skoda, Volkswagen), continuous monitoring of the condition of the fleet• Keep in touch with VIP clients, preparation and contracting of special agreements • Active… Show more • Preparation of new fleet management business inside the company (discovering supplier network, market research, Coordination of development of new software)• Development and coordination of complaint handling mechanism for full company level• Coordination of servicing of a fleet of 80 vehicles (Ford, Hyundai, Opel, Skoda, Volkswagen), continuous monitoring of the condition of the fleet• Keep in touch with VIP clients, preparation and contracting of special agreements • Active participation in service development, proposing ideas, active participation in implementation Show less

- Providing training for newcomers (Call Center Operators and Field agents) containing preparing regulations and flow charts and providing training for the softwares to be used in the daily work (CRM software, rental system software)- Providing support and appraisal of the colleagues after starting work- Organizing exams to check the knowledge of the workers at the end of their probation period- Launching new CRM system, keep in touch with development team

- Handling calls of the Rent and Carsharing business- Full responsibility for daily processes of the company:o Allocating and organizing the daily duties for 10 Field Agents, focusing on maximum time efficiencyo Complaint and feedback handlingo Optimization and tracking of the fleet

- Vehicle transportation- Contracting on the spot- Full information of the clients- Cash and Credit card handling