Frontend Services Coe Lead
Current
Feb 2023 - Present
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Gergely Nagy Email & Phone Number
Frontend Services CoE Lead
at
Telekom HU
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Frontend Services CoE Lead
Location
Hungary
Company size
Who is Gergely Nagy? Overview
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Quick answer
Gergely Nagy is listed as Frontend Services CoE Lead at Telekom HU, a with 2514 employees, based in Hungary. AeroLeads shows a matched LinkedIn profile for Gergely Nagy.
Gergely Nagy previously worked as Frontend Services CoE Lead at T-Systems Hungary Ltd. and Head Of Operational Services and Service Desk Competence Center at T-Systems Hungary Ltd.. Gergely Nagy holds Business Development, Msc - Master In Business Development, Msc from Óbuda University.
Company email context
Email format at Telekom HU
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Telekom HU
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Profile bio
About Gergely Nagy
Gergely Nagy is a Frontend Services CoE Lead at Telekom HU. They possess expertise in service desk, servers, it service management, itil, technical support and 37 more skills. They is proficient in English.
Listed skills include Service Desk, Servers, It Service Management, Itil, and 38 others.
Current workplace
Gergely Nagy's current company
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Telekom Hu
9 roles · 28 years
Gergely Nagy work experience
A career timeline built from the work history available for this profile.
Frontend Services Coe Lead
Apr 2022 - Feb 2023
Head Of Operational Services And Service Desk Competence Center
Jan 2019 - Apr 2022
Deputy Technical Director
Responsible for the ongoing operations of the Service Desk with ~3000 customerInvent, coach and implement Service Desk functionsDefine and setup the performance and quality indicators of the Service DeskParticipating in the regular revision of the incidentsReport on the operations of the Service DeskMeasure and evaluate of the KPI’s of the Service Desk operators
May 2008 - Apr 2022
Customer Support Expert
Administrate of the IT systems of the ING insurance company (Active Directory, Windows 2003, Exchange, SMS servers) POC for the 3rd party delivery partnersSuperviseing and coordinating the regional systemadministrators
2006 - 2007
~1 yr
Support Team Deputy Team Leader, Technology Team Member Voice/Data
Eds Hungary Ltd.
Leading of the local technology team (responsible for the everyday IT and CallCenter operation of the Service Desk)Management of AVAYA equipments (Definity G3, S8xxx, IR/IVR,CMS, AIC, Modular Mess.)Participating in PBX migration projectManaging business partners and suppliers relationship (revision of service contracts)Participating in ad-hoc IT projects (new software rollout) including planning, executing and controlling
2002 - 2006
~4 yrs
Project Coordinator
Eds Hungary Ltd.
Member of a project setting up and deployment of an international Service Desk delivering global support to multiple customerProcurement managementTechnical planning, testing and build out aligned to business needMilestone management, project progress reportingParticipating in an IT project that aimed to refresh the stock of 10 000 asset inventory customerPreparing technical impact analysisDelivering presentation to the customer
2001 - 2002
~1 yr
Desktop Support Engineer - Vip User Support
Eds Hungary Ltd.
Providing IT support for the Matav VIP users
2000 - 2001
~1 yr
Desktop Support Engineer
Installation, setup and administration the PC’s of the endusers
1999 - 2000
~1 yr
Team & coworkers
Colleagues at Telekom HU
Other employees you can reach at telekom.hu. View company contacts for 2514 employees →
ZH
Zsolt Herczegh
Colleague at Telekom HuHungary
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AM
András Molnár
Colleague at Telekom HuBudapest, Hungary
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DK
Dániel Kováts
Colleague at Telekom HuEger, Heves, Hungary
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DZ
Dunai Zsuzsanna
Colleague at Telekom HuBeloiannisz, Fejér, Hungary
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AB
Anita Barna
Colleague at Telekom HuSzigetszentmiklós, Pest, Hungary
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MK
Miklós Kriván
Colleague at Telekom HuHungary
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BS
Béla Sápy
Colleague at Telekom HuBudapest, Hungary
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MB
Max Bauer
Colleague at Telekom HuCologne Bonn Region, Germany
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HA
Horváth Aliz
Colleague at Telekom HuBudapest Metropolitan Area, Hungary
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TP
Tibor Pető
Colleague at Telekom HuHungary
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Zsolt Herczegh
Colleague at Telekom HuHungary
View →
AM
András Molnár
Colleague at Telekom HuBudapest, Hungary
View →
DK
Dániel Kováts
Colleague at Telekom HuEger, Heves, Hungary
View →
DZ
Dunai Zsuzsanna
Colleague at Telekom HuBeloiannisz, Fejér, Hungary
View →
AB
Anita Barna
Colleague at Telekom HuSzigetszentmiklós, Pest, Hungary
View →
MK
Miklós Kriván
Colleague at Telekom HuHungary
View →
BS
Béla Sápy
Colleague at Telekom HuBudapest, Hungary
View →
MB
Max Bauer
Colleague at Telekom HuCologne Bonn Region, Germany
View →
HA
Horváth Aliz
Colleague at Telekom HuBudapest Metropolitan Area, Hungary
View →
TP
Tibor Pető
Colleague at Telekom HuHungary
View →
2 education records
Gergely Nagy education
Business Development, Msc - Master In Business Development, Msc
Óbuda University
Bachelor’S Degree
Budapest Tech College
FAQ
Frequently asked questions about Gergely Nagy
Quick answers generated from the profile data available on this page.
What company does Gergely Nagy work for?
Gergely Nagy works for Telekom HU.
What is Gergely Nagy's role at Telekom HU?
Gergely Nagy is listed as Frontend Services CoE Lead at Telekom HU.
Where is Gergely Nagy based?
Gergely Nagy is based in Hungary while working with Telekom HU.
What companies has Gergely Nagy worked for?
Gergely Nagy has worked for Telekom Hu, T-Systems Hungary Ltd., It Services Hungary Kft., Eds Hungary Ltd., and Magyar Telekom.
Who are Gergely Nagy's colleagues at Telekom HU?
Gergely Nagy's colleagues at Telekom HU include Zsolt Herczegh, András Molnár, Dániel Kováts, Dunai Zsuzsanna, and Anita Barna.
How can I contact Gergely Nagy?
You can use AeroLeads to view verified contact signals for Gergely Nagy at Telekom HU, including work email, phone, and LinkedIn data when available.
What schools did Gergely Nagy attend?
Gergely Nagy holds Business Development, Msc - Master In Business Development, Msc from Óbuda University.
What skills is Gergely Nagy known for?
Gergely Nagy is listed with skills including Service Desk, Servers, It Service Management, Itil, Technical Support, It Operations, Project Management, and Service Delivery.
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