Nahdee Massaquoi Email & Phone Number

Kirkland, Wa, Us

Responsible for creating, installing and managing new standard work covering all aspects of the RFQ to order entry process for large capital equipment throughout North America. Managing contractual negotiations of terms and conditions with key customers and driving continuous improvement efforts to improve bid delivery times, risk mitigation and customer satisfaction.

Provided quality support to BP plants, 3P sites and Warehouses on execution of quality control processes, and conformance to QA manual requirements. Developed and executed process improvement plans to increase and sustain Global Quality Standards compliance scoresAdministered Global Quality Standards assessments for BP Plants and warehouses and developed plans resulting in gap closure scores above target.Conducted onsite and virtual equipment qualifications for new packaging component introductions. Executed process training, product inspection guidance and assurance processes critical quality processes resulting in successful product launches

SKU Code Project Execution (SAP) - managed execution of work plans to update artwork changes for over 2000 SKUs between the Industrial, Auto and GME businesses. Managed project stability testing, launch, and transition for new additives in America and Latin AmericaGlobal OEM Approval Project - executed Limited Time Offer product launch for new global product brand using agile work flow. Product launched on time to assure supply continuity.Lab Relocation Project (CAPEX) - managed Quality Control Lab Relocation project to include CVP principles, risk assessments, project schedule, resource pool and project status updates.

Baltimore, Maryland Area

• Oversaw day to day management of the Quality Control department and associated systems. Executed continuous improvement opportunities in Quality performance of manufactured and distributed goods • Established and implemented quality strategy for conformance to the Global Quality Manual, Global Quality Standards and Global Lab Safety Standards and Policies. Provides assurance of the robust application of procedures, work instructions, quality management processes, and KPI’s within the Baltimore Plant.• Directly oversaw the execution of the HSSE agenda within the lab area to ensure a safe and efficient work environment for all employees and compliance with company policies, safety standards and government regulations• Developed, maintained, and ensured full compliance to test & calibration methods and procedures, and ensure accurate records retention for test results in accordance with Global/ Regional/ and Plant Quality policy, standards, and procedures. Participate in network round-robin testing protocols for assurance• Lead (ISO Management Representative) and supported the ISO 9001 (and other as may be required) quality system certifications• Drove effective SPC (statistical process control) program and RCA (root cause analysis) process. Lead the integration of change initiatives to ensure continuous improvement of processes and systems• Developed and executed departmental budgets to achieve annual expense against plan • Implemented department and site continuous improvement initiatives

• Managed Lab Technicians, Syrup Blenders, Sanitation Crew and the development of the Quality Team on Quality Standards. • Coached and trains Quality personnel to develop leadership, technical competence and effectively utilize system tools• Provided technical and process knowledge for water treatment , waste water, product testing, package testing, sanitation and supplier capability• Monitored and developed corrective action plans to improve quality and consumer performance.• Managed Profit and Loss performance for the Quality Control Department

Supervised Quality Assurance Team at The Pepsi Beverages Company at the Johnstown PA Facility 30+ Million cases produced annually. Committed to manufacturing and distributing beverage products that meet Food Safety and quality standards and exceed customer expectations.