Naheed Shears Email & Phone Number

With extensive experience in sales and customer service, I have honed my skills in understanding client needs, providing exceptional service, and driving business growth. At Swann, I have consistently exceeded expectations and built strong customer relationships, and contributed to team success. My role has involved managing Swann’s online store and resolving issues efficiently, and ensuring a high level of customer satisfaction. This hands-on experience has equipped me with a deep understanding of the sales process and the importance of customer-centric approaches. In addition to my professional experience, I am currently in my fourth year of a six-year degree in Criminology and Psychology at the Open University. This academic journey has enhanced my analytical and problem-solving skills, providing me with a deeper insight into human behaviour, societal issues, and the psychological aspects of crime. Balancing my studies with my professional responsibilities has taught me excellent time management and organisational skills. I am passionate about applying my knowledge of criminology and psychology to real-world scenarios, and I am eager to integrate these insights into my sales and customer service expertise to offer innovative solutions and exceptional service. Looking forward to connecting with professionals and exploring opportunities where I can contribute my skills and knowledge.

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  The Open University

  Distinction