Naheed Wilson Email & Phone Number

Ponte Vedra Beach, Florida

• Foster relationships as the primary TOUR liaison between PGA TOUR Players and TPC courses, ensuring seamless communication and coordination for special events and outings.
• Coordinate tee time requests and golf outings for TPC members, overseeing logistical details and delivering exceptional service to enhance the member experience.
• Manage vacation sales for designated TPC vacation properties, executing targeted sales strategies and providing personalized recommendations to meet the… Show more
• Manage vacation sales for designated TPC vacation properties, executing targeted sales strategies and providing personalized recommendations to meet the diverse preferences of clients.
• Collaborate with partners and sponsors of the TOUR to organize and execute successful promotional events, contributing to the overall success of TOUR initiatives.
• Implement innovative approaches to enhance the vacation sales process, resulting in increased revenue and improved customer satisfaction. Show less

Jacksonville, Florida Area

• Facilitated effective communication between Financial Advisors and service teams, ensuring smooth collaboration and addressing inquiries promptly.
• Supported agents in the verification of credentials necessary for selling Voya products, maintaining accurate and up-to-date records.
• Conducted comprehensive licensing and contracting verification reports, streamlining processes and minimizing errors.
• Resolved agent commission inquiries by conducting thorough research, providing… Show more
• Resolved agent commission inquiries by conducting thorough research, providing detailed statements, and generating commission reports in a timely manner.
• Contributed to the development and implementation of streamlined processes, enhancing the efficiency of producer services and improving overall team performance. Show less

Miami, Florida, United States

• Cruise Vacation Specialist (2015-2016)
• Achieved outstanding performance in high-volume inbound cruise vacation sales, consistently exceeding sales targets and earning recognition as an Elite Agent and Top 10 Sales Agent in 2014.
• Collaborated with cross-functional teams to ensure guest expectations were met and exceeded throughout the reservations process, maintaining a high level of customer satisfaction.
• Actively participated in training programs and mentorship initiatives… Show more Cruise Vacation Specialist (2015-2016)
• Actively participated in training programs and mentorship initiatives, contributing to the professional development of team members.
• Utilized effective communication and negotiation skills to secure partnerships and promotional opportunities, resulting in increased visibility and revenue.Post Booking Sales Agent (2014-2015)

Miami Beach FL

• Developed and implemented comprehensive sales and marketing strategies, resulting in increased revenue and market share.
• Conducted onsite and offsite networking events for local chambers of commerce, establishing valuable connections within the community.
• Managed room and meeting space inventory with third-party vendors, optimizing utilization and profitability.
• Personalized group events and private meeting functions, tailoring offerings to meet the specific needs and… Show more
• Personalized group events and private meeting functions, tailoring offerings to meet the specific needs and preferences of clients.
• Provided leadership and guidance to the sales and marketing team, fostering a culture of excellence and collaboration. Show less

Miami/Fort Lauderdale Area

• Managed all financial matters for guests and shipboard crew members, ensuring accurate and timely processing of transactions.
• Served as the liaison between the company and port authorities, maintaining effective communication and addressing any issues or inquiries.
• Provided exceptional onboard customer service to guests, addressing inquiries, and resolving issues to enhance the overall guest experience.
• Demonstrated effective and resourceful handling of guest inquiries… Show more
• Demonstrated effective and resourceful handling of guest inquiries, contributing to high levels of customer satisfaction.
• Collaborated with cross-functional teams to streamline processes and improve overall guest services. Show less