I am a consultant and project manager of the client line at the centre. Since 2015 I have worked on different projects in Asia, Europe and USA. I am a graduate in Leadership, Entrepreneurship and Innovation from the Mondragon Group, through the pioneering Finnish educational model ‘Team Academy’. Studying a Master in Customer Experience at ESIC and developing a second 2-year Master in Knowledge based Entrepreneurship’ at the University of Gothenburg Sweden, one of the top 100 European universities. I have been part of strategy teams at Volvo Trucks headquarters in Sweden.I have led customer experience projects to increase competitive advantage at wine companies in the US. I have led visual communication initiatives in strategic projects in China, India and Finland. In addition, I have been involved in team development projects. As of 2023, I assumed responsibility for the ‘Praxis Change: Customer at the Centre’ line, dedicating myself fully to the Praxis Change team.What I am passionate about is developing and enhancing our competencies and turning them into results for people and the organisation. My excellence lies in creating direct and highly effective lean processes, systems or results from the client's needs. Translated with DeepL.com (free version)🎓 Academic Background➡️ Graduated in Entrepreneurial Leadership and Innovation from Mondragon University.➡️ Master's in Customer Experience Management from ESIC, Business & Marketing School.➡️ Master's in Knowledge-Based Entrepreneurship from the University of Gothenburg, Sweden, with experience in Volvo Trucks' strategy department in Sweden.📜 Certifications➡️ Practitioner in Neuro-Linguistic Programming.➡️ The Science of Well-Being course from Yale University.Specialities:Visual Communication | Project Management | Customer Experience | Design Thinking | Aisle Design | Leadership | Teamwork | Innovation and Creativity | Customer Service | Sales Skills