Nahid Kabir Email and Phone Number

Support Data Warehouse for Texas Medicaid claims and reference data. By rotation 24/7 support (one week at a time) of ETL execution as a primary contact across teams to ensure successful result. This involves understanding and usage of Oracle, MS SQL Server, NSK and data services (SAP). Create numerous data extracts to outside entities, Create and provide numerous reports to state and businessesMake software changes (SAP, DTS to SSIS etc.) to improve processing, effectiveness and add new featuresHelp provide adhoc reporting tools (business objects) for data mining, as needed

This company delivered high quality voice, data and television services to its customers via its VoIP and IPTV networks. My main responsibilities included maintaining customer database, monitoring daily calls via database, investigation of any abnormality with call records or call minutes, non-conforming billings, world-wide call rate updates etc.Additionally, development and maintenance of hardware equipment database(server, routers etc), Extraction of end-point device information using PERL and loading into database for monitoring and maintenance, installation of O/S in new servers, providing daily, weekly and monthly reports based on DB extractions