Assisting Business Manager with the overall operation of the business; Maintaining an accurate stock level and ordering for a weekly stock; Making sure that Health and Safety policy, Food safety regulations are followed in the restaurant; Meeting the deadlines for Crew Training, Crew Schedule, Shift Managers Development, and Customer Complaint Management procedures; In the absence of the Business Manager successfully running the daily responsibilities of the position.

Staff management and training; Effectively achieving shift targets in terms of sales and labour, and other designated tasks; Resolving customer complaints; Maintaining and handling safe, cashing up tills and depositing money; Completion of management course with Honour; Dealing with unexpected situations and resolving them effectively for company business. Additionally working as an Apprenticeship Crew trainer for McDonald’s well-known Apprentice Programme when 5 of 5 trained apprentices… Show more Staff management and training; Effectively achieving shift targets in terms of sales and labour, and other designated tasks; Resolving customer complaints; Maintaining and handling safe, cashing up tills and depositing money; Completion of management course with Honour; Dealing with unexpected situations and resolving them effectively for company business. Additionally working as an Apprenticeship Crew trainer for McDonald’s well-known Apprentice Programme when 5 of 5 trained apprentices successfully got signed-off (annual target was 2 apprentices per store). Show less