Nahom Mussie Email & Phone Number

Ottawa, Canada Area

• Handle customer requests, and coordinate conference calls• Register incoming B2B calls, emails and web requests and dispatch them according to services and contract commitments, following quality processes• Create technical support tickets and monitor specific service requests end to end• Place orders on parts, maintain accurate inventory, and follow up on all logistics/ shipping and receiving functions• Transfer critical confidential information to company engineers

Ottawa, Canada Area

• Assigned in functional areas of cash management and facility program registrations• Maintained client records information and management systems via hard copy/digital• Worked effectively in both a team setting and independently with minimum supervision• Proved high quality service to customers face to face, email and phone • Able to format documents in various software programs

Ottawa, Canada Area

• Updating website content, eLearning courses and CRM software• Created webinars, provided monthly inventory reports and organized venues daily• Responsible for tracking internal/external orders in a timely manner• Followed up on all PSHSA inquires and registered customer payments via email/phone

Ottawa, Canada Area

To expand the client list, and acquire new contracts for the company long-term. Involved in the local small businesses' community to help create brand awareness by using sales abilities to close deals;• Specialized in web design, social media management and branding • Advertised through social media, flyers, and set up face to face meetings

Ottawa, Canada Area

Provided customized research solutions to meet the diverse needs of a range of clients;• Completed many research evaluation projects for clients around Canada• Worked with private/non-public sectors on the phone to complete surveys • Organized files and updated data into new computer software effectively on excel

Ottawa, Canada Area

Offered a wide range of wireless products, accessories and internet services for Primus Canada.• Generated direct sales, new product knowledge and increased brand awareness • Helped maximize full potential of sales through customer service • Communicated with hundreds of buyers and gained new relationships moving forward

Ottawa, Canada Area

• Electronic Sales Associate; Provided excellent customer service by inquiring to customers unique end to end needs.o Met and exceeded sales quotas by using all relevant sales tools o Followed a CRM system to help keep track of loyal customers and their needso Performed all tasks to ensure that goals/ quotas were met and exceeded

Worked in a team environment to create a full marketing plan.Marketing plan tasks included extensive market research, full market analysis, integrated marketing communications, e-marketing, purchasing media vehicles, and presenting.

Ottawa, Canada Area

- Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. Also in charge of the general safety and development, growth, and skill achievement of the participants in his/her group.

Associate'S Degree, Business, Management, Marketing, And Related Support Services

Associate'S Degree, Marketing

High School Diploma, General Education, 9-12