Nahu Palacios Email & Phone Number

Durham, North Carolina, United States

• Research and create commuter plans. • Event networking and develop community and corporate relationships.• Educate public about commute options and sustainable travel services.• Monitor trends for changing community needs. • Enter, maintain and clean database in proprietary software systems.

• Utilized established controls to personally minimize program fraud by $200,000+. • Identified and resolved transaction discrepancies by gathering, analyzing, and reviewing relevant application information. • Communicated with internal and external customers to complete daily transactions through appropriate means of correspondence. • Worked as a team to meet multiple urgent application deadlines.

Prospect Hill, North Carolina, United States

• Led six departmental staff via training and development and individual performance reviews. • Controlled payroll duties including approving PTO and biweekly hours worked.• Employed $250,000 budget to plan and execute program mission. • Managed fixed assets and their associated records.• Maintained monetary and physical charitable donations using Excel workbooks.

Henderson, North Carolina, United States

• Networked with approximately 50 local agricultural participants to secure appropriate programs for clients.• Collaborated with other internal and external partners on various projects. • Assisted clients with understanding the Affordable Care Act process, procedures, and forms.• Covered a territory of five counties to deliver essential health services.