Team Backup Leader:• Design and develop test cases based on user stories, ensuring a clear understanding of project requirements through collaboration with Product Owners and Developers.• Create comprehensive test plans to ensure adequate coverage and efficiency in the testing process.• Perform detailed scenario mapping to identify potential gaps in workflows and improvement opportunities.• Automate test cases across multiple internal web platforms for clients to increase testing efficiency and accuracy.• Lead testing execution throughout all stages of the development cycle, including UAT, regression, and production, ensuring the quality and stability of the final product.• Collaborate closely with the development team to resolve issues and ensure the correctness and effectiveness of bug fixes.• Implement agile methodologies to optimize the testing process and accelerate product releases.

I have served as a web design professor, gaining valuable experience in the field. My role involved teaching various aspects of web design, from fundamental concepts to advanced tools and programming languages. I crafted educational programs, fostering a creative learning environment and guiding students through practical projects. Witnessing the outstanding progress and success of my students has strengthened my own understanding of web design.

I provided banking services, handled transactions, and resolved inquiries for customers. I maintained high-level customer service, meeting their financial needs and resolving issues effectively.