I am an Account Manager at Pestend Pest Control Toronto, a leading provider of pest control services in the Greater Toronto Area. I have an MBA in Insurance and Risk Management and over six years of work experience in the insurance, project management and Government IT sectors, where I developed strong customer relationship management (CRM), analytical, and team development skills.I am passionate about empowering youth through freelancing training, as I believe it can create opportunities for economic growth, social inclusion, and innovation. As a former Program Officer at Punjab Information Technology Board (PITB), I managed the team responsible for the execution of the National Freelance Training Program, an initiative funded and sponsored by the Ministry of Information Technology and Telecommunications (MoITT) of Pakistan. I coordinated with centers across the country and other departments, documented, managed, and resolved issues, acted as the focal person for the project, and collected and analyzed data and information for placements. I am proud to have contributed to the success of the program, which has trained over 40,000 youth in freelancing skills and enabled them to earn income online.