Naimah Sazaki Email & Phone Number

Kuala Lumpur, MY

• Implemented data-driven approaches to identify and address operational inefficiencies across end-to-end processes, driving continuous improvement initiatives.
• Established and managed a comprehensive knowledge management system, facilitating the dissemination of critical information to enhance organizational capabilities.
• Developed impactful content for diverse communication channels, enhancing brand visibility and engagement with key stakeholders.
• Demonstrated adeptness in project management, orchestrating the successful execution of initiatives while adhering to project scopes and timelines.

• Merchant Operations specialising in GrabMart
• Co-led initiatives aimed at bridging knowledge gaps, resulting in streamlined BAU operations and increased team efficiency through automations. Initiatives include end-to-end process flow alignments, conducting.
• Successfully led the GrabMart content team to achieve notable reductions in SLAs (Service Level Agreements) through effective leadership and process improvements.

• Reviewed and meticulously assessed content featured on the Grab App, maintaining an unwavering commitment to ensuring the highest quality standards.
• Consistently met and exceeded Key Performance Indicators (KPIs) related to content quality, accuracy, and delivery timelines.

Kuala Lumpur, Malaysia

Marketing at Nestlé Health Science

Kuala Lumpur, Malaysia

Menara CIMB HQCIMB ASEAN Research Institute under GPCEO OfficeTasks involved monitoring ASEAN’s geopolitics, writing ASEAN weekly news summary for department’s portal, assisting in various events including the ASEAN 50 celebration, CARI Roundtable events and others.

Kuala Lumpur, Malaysia

Menara Maybank HQDigital Marketing - Branding Department, under GPCEO OfficeActively involved strategizing branding content for online and offline promotions, trusted in providing content for Humans of Maybank, participated in company’s events such as the Maybank Treat’s Fair.

International Masters In Asean Studies, International Relations And Affairs, 3.88

Research topic revolved around ASEAN countries’ digital policy landscapes and their capacity to keep up with the global digital growth.

Master Of Arts - Ma, Politics

Selected among three Malaysians to be awarded with the prestigious Erasmus+ Student Exchange Scholarship by the European Union and was.

Bachelor'S Degree, Communication And Media Studies, 3.52

Activities and Societies: Program manager – Explobike, Secretary - Institute Of Public Relations Student Association (IIUM chapter).