With over 14 years of experience in Business Development spanning diverse industries, I currently hold the position of Co-Founder and CEO at Teleserv, an international Business Process Outsourcing (BPO) organization dedicated to delivering unparalleled outsourcing solutions to a global clientele. At Teleserv, our extensive expertise is tailored to provide top-tier services, encompassing Customer Experience (CX) solutions, Back Office support, Lead Generation, B2B and B2C sales, and comprehensive campaign management. Additionally, we excel in Virtual Assistance, Social Media and Digital Marketing services, and offer high-quality Graphics Design solutions, among a wide array of other professional services. Our commitment to excellence in outsourcing is unwavering
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Founder And CeoTeleserv BpoDhaka, Bd -
Founder & CeoTeleserv Bpo Jul 2023 - PresentDhaka, BangladeshFounded in July 2023, Teleserv has rapidly established itself as a leading Offshore BPO provider headquartered in Bangladesh. Our commitment to quality and client satisfaction has fueled our impressive growth, allowing us to expand our team tenfold.We offer a comprehensive suite of BPO solutions, including:๐๐ฟ๐ผ๐ป๐ & ๐๐ฎ๐ฐ๐ธ-๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฎ๐ฟ๐ฒ: Providing exceptional customer service across all touchpoints.๐ฆ๐ฎ๐น๐ฒ๐ & ๐ฅ๐ฒ๐น๐ฎ๐๐ถ๐ผ๐ป๐๐ต๐ถ๐ฝ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ๐: Tailored solutions to drive sales and cultivate long-term client relationships.๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ถ๐ป๐ด ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐: Implementing strategic digital marketing campaigns to achieve your goals.๐๐ฎ๐ฐ๐ธ-๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐: Streamlining your operations with efficient and reliable back-office support.๐๐ฟ๐ฎ๐ฝ๐ต๐ถ๐ฐ ๐๐ฒ๐๐ถ๐ด๐ป: Creating high-quality visual content to elevate your brand.๐ฆ๐๐ฎ๐ณ๐ณ ๐๐๐ด๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป: Providing skilled professionals to seamlessly integrate into your existing team.๐ง๐ฒ๐น๐ฒ๐๐ฒ๐ฟ๐ caters to a growing list of established clients across the United States, Canada, UK, and Australia. Our dedicated agents are highly trained and operate 24/7/365 to ensure uninterrupted service delivery.๐ค๐๐ฎ๐น๐ถ๐๐ & ๐๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ:We are a ๐๐ง๐ฅ๐ ๐ฅ๐ฒ๐ด๐ถ๐๐๐ฒ๐ฟ๐ฒ๐ฑ company and a general member of ๐๐๐๐๐ข adhering to the highest quality management and information security standards.๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐ข๐๐๐๐๐ฎ๐ป๐ฑ๐ถ๐ป๐ด ๐ฉ๐ฎ๐น๐๐ฒ:Teleserv offers a unique value proposition by combining high-quality services with competitive rates. Our commitment to delivering results goes hand-in-hand with our flexible payment options, ensuring a win-win partnership for our clients.We prioritize client satisfaction above all else. Our "Get Service First, Pay Later" model demonstrates our unwavering commitment to exceeding your expectations.Partner with Teleserv today and experience the difference! -
Manager, Strategic PartnershipDana Fintech May 2022 - Jun 2023Dhaka, BangladeshI worked here as the Strategic Alliance Manager. My job responsibilities include :โข Fintech Market research & analysisโข Client Acquisitionโข Develop Sales Pipelineโข Understand Clientโs need and provide solution as per demandโข Commercial Preparationโข RFP/EOI/RFQ documentation, preparationโข Develop GTM โข Liaison with existing clients, cross selling and upsellingโข POC for existing and future prospectsโข Strong knowledge in tech flowchart -
Business DevelopmentGenex Infosys Limited Jan 2020 - Apr 2022Dhaka, BangladeshMy Job responsibilities in Genex Infosys Limited includes:โข BPO, ITeS and IT related Market research & analysisโข Client Acquisitionโข Develop Sales Pipelineโข Understand Clientโs need and provide solution as per demandโข Commercial Preparationโข RFP/EOI/RFQ, Tender documentation, preparationโข Develop GTM โข Liaison with existing clients, cross selling and upsellingโข POC for existing and future prospectsโข Strong knowledge in BPO, BPM, IT enabled servicesโข Industry knowledge in Telco, FMCG, Logistics, Social Media App, MNCs and so on -
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Customer Service RepresentativeLegato Services Jan 2011 - Jun 2012Dhaka, BangladeshCanadian Project - Debt Consolidation USA Project -Merchant Cash AdvanceUK Project - Orange TelecomAustralian Project - Solar -
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Naim Rahat Education Details
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International Business -
Ftms CollegeBusiness Information Technology -
Chittagong Grammar SchoolBusiness/Commerce, General
Frequently Asked Questions about Naim Rahat
What company does Naim Rahat work for?
Naim Rahat works for Teleserv Bpo
What is Naim Rahat's role at the current company?
Naim Rahat's current role is Founder and CEO.
What schools did Naim Rahat attend?
Naim Rahat attended Inti International University & Colleges, Ftms College, Chittagong Grammar School.
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Naim Rahat
I'M Thinking About Cashless Society | Mongobd | Python | Dart | FlutterDhaka, Bangladesh
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