• Technical design, appraisal, implementation supervision, and contribution to project documents including the Implementation Completion and Results Report (ICR) of the subnational digital governance programme in the Indian state of Assam. The Project cleared the way for pivotal public sector reforms that enabled citizens’ easy access to core government services; and ensured efficient digital delivery of services, with benefits to more than 7 million households. • Framing of Assam State Data Policy 2022 and guidance on the downstream operational guidelines. Advisory on the design and commissioning of Chief Minister’s Dashboard as policy and performance management instrument for Government.• Contribution to the formulation of programme concept note for a GovTech initiative to improve core government systems and delivery of public services in Meghalaya.• Advisory to Ministry of Jal Shakti, Government of India for data-system improvement and developing analytics based performance monitoring capabilities within World Bank's support to Swachh Bharat Mission.• Development of Strategic Plan for establishing International Knowledge Hub on Government Sponsored Health Insurance Schemes for Government of Karnataka (India) to serve as a vehicle for knowledge co-creation and exchange of experiential learning for practitioners. • Guidance on the modernized digital systems for public financial management, efficient tax administration, and unified platform for digital delivery of social welfare benefits under World Bank financed Assam State Public Finance Institutional Reforms (ASPIRe) project.• Systematic review of Grievance Redress Mechanisms within government and donor-funded programmes in South Asia to inform qualitative improvement of grievance redress processes under World Bank-funded projects in the region.• Contribution to knowledge and research agenda of Governance Global Practice by way of developing case-studies on innovations from World Bank supported operation.

• International Lead Consultant and Team Lead for the Mid Term Evaluation of Aspire to Innovate (a2i) programme of UNDP and Bangladesh Government, which builds on the accomplishments of its predecessor digital transformation initiatives to (i) institutionalize public service innovations for improved service delivery; (ii) innovate fintech services for digital financial inclusion especially among women; and (iii) establish foundations of an adaptive national system to respond to 4IR influenced shift in the future of work. • External Expert on SDG integration and localisation, systems strengthening and service delivery, innovation effectiveness, COVID response, and LNOB for Independent Country Programme Evaluation – India, conducted by Independent Evaluation Office (IEO) of UNDP for 2018-22 cycle. • Team Lead for the Mid Term Review of UNDP Country Programme (2018-22) for India with responsibility of managing the overall MTR process and appraising the Institutional Systems Strengthening, SDG Integration, Digital Governance portfolio, and the transversal aspects of India Country Programme. • International Consultant and Team Lead for End-line Evaluation of Access to Information-II programme, the UNDP supported flagship digital transformation initiative of Bangladesh Government. The mandate also involved contributing to the design of the successor project with independent perspectives on a2i accomplishments and challenges.• International Consultant to design Localizing e-Government for Accelerated Provision of Services (LEAPS) Project of UNDP Philippines, aimed at digital transformation and improving public service delivery in Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) of Southern Philippines.• International Consultant for the project formulation concept note on Human Rights and Justice Programme of UNDP Bangladesh.

• Innovation advisory on digital development domain and for initiating business model innovation to effective deliver 2030 Breakthrough targets. Culminated with the design of AI-powered application of Nudge theory to influence behaviour change; and two prioritised operating models: Pay for Success Grants and Development Impact Bonds.

• Advisor to the Secretariat of Local Governance Initiative and Network (LOGIN), the multi-stakeholder learning network on decentralisation and local governance across countries of South and East Asia. The mandate also involved technical advisory and guidance on tracking network performance vis-à-vis the theory of change for LOGIN. • International Consultant and Team Lead for the End-of-project External Review of E-Governance for Accountability and Participation (EGAP) programme of SDC with the Government of Ukraine. The mandate also involved recommending future thematic orientation and potential core activities to strengthen trust building in Donbas region of Eastern Ukraine.• International Consultant for the inception phase evaluation of the programme Strengthening Democracy by Promoting Human Rights Culture in Bangladesh, a joint endeavour of the Bangladesh Country Offices of SDC, Swedish International Development Cooperation Agency (SIDA) and Danish International Development Agency (DANIDA).

Final Evaluation of World Bank funded Social Accountability project “Journey for Advancement for Transparency, Representation and Accountability (JATRA)” implemented by CARE under Global Partnership for Social Accountability (GPSA) in Bangladesh.

Design, execution supervision and quality assurance of the research study on Citizens’ Perception at Mid-Term on the implementation of Eleventh Five Year Plan. This was intended to help amplify citizens’ voices on the Five Year Plan process of Royal Government of Bhutan.

Technical advisory and implementation supervision of digital transformation efforts towards capacitating government frontline workers for efficient delivery of health and nutrition services under DFID funded Sector Wide Approach to Strengthen Health (SWASTH) Programme of Government of Bihar, India.

International Development Advisory for the IBM Government Team in understanding development priorities and challenges of South Asia; and appropriately positioning IBM’s innovative digital technology portfolio within transformational development projects in India and South Asia.

• Strategic leadership to the governance-accountability mandate of ANSA in South Asia Region: • Management of Social Accountability micro-grants in countries of South Asia; and implementation supervision of civil society actors' experimentation with innovative accountability approaches and to facilitation to.• Technical advisory and knowledge cocreation assistance to partners on framing inclusive citizens' engagement and public sector accountability approaches in countries of South Asia.• Coordination and management of ANSA Global Partnership Fund (ANSA-GPF) Secretariat and specific support to social accountability initiatives in Latin America. • Relationship management with the Country Offices of World Bank, other Donors, and senior functionaries of South Asian governments.

• Head of OneWorld in South Asia with strategic leadership and overall managerial responsibilities for the Region. Ex-officio Head of the International Secretariat of OneWorld International Foundation.• Leadership to OneWorld's technology innovation, media and knowledge initiatives:* Design, development and deployment of LifeLines - India, the international award-winning innovation targeted towards 150,000 farmers across four Indian States. Was recognised as Tech Awards Laureate by the Tech Museum of Innovation, San José; and received Special Congressional Recognition from the US Congress for outstanding service to the community. * Repurposing of LifeLines services with UNICEF to facilitate knowledge-on-demand for improved learning outcomes in more than 100,000 schools in Rajasthan, India.* Design and pilot deployment of digital ecosystem for efficient and accountable implementation of Mahatma Gandhi National Rural Employment Guarantee Scheme, the flagship social security programme of Government of India. Developed with UNDP support, this innovation successfully piloted wage payments to MGNREGS worker to their bank accounts, the precursor of DBT which has now been scaled up to cover more than 143.5 million beneficiaries across the country. * Design, technical development and operational management of Governance Knowledge Centre (GKC), the knowledge co-creation and exchange platform for Indian civil servants on public service innovation and improved public sector performance.* Programme Lead of Technology facilitated Access to Information Innovations Study, a multi-country research initiative of World Bank on innovative digital approaches of enabling access to public information for improved accountability.* Piloting of Mobile based monitoring of rural sanitation facilities and practices in India, for the Water & Sanitation Programme (WSP) of World Bank. Co-design and roll-out of Maternal Health Services on Mobile (MHSM) initiative with Microsoft India

• OneWorld Programme Director for delivery of the first pilot project of Commonwealth Connect initiative of the Commonwealth Secretariat. • Technical and programmatic management of international ICT4D initiatives in South Asia. Notable among these are the support to ICT Agency of Sri Lanka (ICTA) and Re-Gov (Re-engineering Government efforts under World Bank funded E-Sri Lanka project.• Advisory Services: * Advisory to UK Government’s Department for International Development (DFID) on enterprise information management for power tariff modelling at Orissa Electricity Regulatory Commission. * Usability research to explore field efficacy of Rural Connectivity Platform developed by Intel Corp. * Knowledge Management and technology restructuring advisory to Indian Council of Social Science Research (ICSSR) – the apex social science research support institution of Government of India.• Developed Ek-Duniya Web Services (EDWS) programme vertical for web-enabling support to 90+ civil society partners in South Asia region. • Knowledge systems innovations to reposition OneWorld web-presence as South Asia centric Development Knowledge Portal.

Founding President of Fundación GKP – the institutional anchor of Global Knowledge Partnership

• Organisational Development advisory on strategic ICT positioning within decentralized planning and governance programme of Government of Madhya Pradesh (India).• Technical Architecture Design for Integrated Data-system on Education delivery under Centralized Educational Management Information System.

• Design an organizational Knowledge Management framework and operational knowledge processes.• Business consulting on Knowledge Management and E-learning solutions to designated clients – government entities, national institutes, and international development agencies.• Develop knowledge-enabled applications for bridging digital-divide in developing economies.

• Advise on information and knowledge management strategies, ICT dimensions of developmental initiatives. Contribution to the design of education and technology programmes of DFID India • Member of EFA-2000 Technical Core Team for South & West Asia.• Technology upgrade planning and implementation of IS resources; anchor-person of Indian Node of the enterprise-wide KM initiative of DFID

• Lead Project Manager of the web application project to create database on the resource potential of North East India for a regional infrastructure development bank.• Task Leader of the Techno-economic Feasibility Study on “National Information Technology Promotional Unit” for extension of public IT services beyond government department. Contribution to the development of government informatics policy framework.• Design, technical development and implementation piloting of government informatics project to improve operations of the lower judiciary.

• Head of Informatics for the World Bank funded District Primary Education Programme in Assam. • Member of EMIS (Educational Management Information System) design team; and the R&D project team for platform-independent integration of diverse public sector databases.• Establishment and commissioning of remote district nodes of satellite-based data communication network NICNET and deployment of a governmental Intranet.