Naina Gupta Email & Phone Number

New Delhi, Delhi, India

Claims ManagerCare Insurance (July 2019 – Present) Manage the entire Global claims for UAE region. Expertise in handling Provider and member reimbursementclaims. Well versed with UAE healthcare CPT & ICD codes. Handled tools on implementation and training in process transition. Creating and maintaining SOPs for healthcare process. Raising Team queries to onshore for correct processing. Provided product information and resolved concernsto Manage UAE healthcare and project management. Managed multiple clients for Dubai insurance. Efficient at resource planning and requirement gathering. Conduct audits /share feedback with peers as and when required. Responding to any adhoc request/urgent client reports. Experienced in client on boarding into enterprise platformsolutions for benefit management. Analyzing and solving Client problems. Coordinating with insurance brokers in 20+ countries toprepare the client ready reports. Coordinate with local client HRs to finalize renewal strategy. Daily, weekly and monthly reports to bemaintained. Experience in team handling (span of 8 -10 associates). End to End client handling & their queries. Good knowledge of policy terms & condition.

Gurgaon

Gurgaon, India

Jaunpur, Uttar Pradesh, India

Internship : Training & Development

Master Of Business Administration - Mba, Marketing & Hr

Bachelor Of Computer Application