Currently crunching numbers and crafting strategies in the Customer Experience team at PayPal, with a focus on Collections Analytics. Whether it's refining collections strategy or building robust controls, I’m right in the thick of it.I’ve been hands-on with the migration of data from Teradata to BigQuery—streamlining processes and cutting costs like a pro. My toolkit includes Tableau and Looker, where I’ve built dynamic dashboards and reports that keep stakeholders informed and impressed.Collaboration is key, and I’ve worked closely with product managers, data scientists, and engineers to deliver solutions that don’t just meet expectations, but exceed them. Basically, I turn data into action and teamwork into results!

At Cimpress, I dove deep into e-commerce data analytics and optimization, turning insights into actions that drove growth. Collaborating closely with business teams, I translated their needs into data-driven strategies that made a tangible impact.I developed and implemented data models that powered key e-commerce initiatives, using tools like Looker, Snowflake, and Google Analytics to turn numbers into visual stories. Whether it was wrangling large-scale data sets or ensuring data quality, I thrived in making sense of complexity.With a knack for delivering actionable insights and recommendations, I helped steer performance in the right direction—because in e-commerce, every data point counts!

• Worked with the Enterprise Contact Centre Operational Statistics (ECCOS) team of Community Banking Technology.• Worked collaboratively with business and the technology teams to provide rapid, robust, and client-acclaimed reports and dashboards optimizing user - experience and data insights. Also setting up several ETL processes and software solutions for various lines of businesses.

• Worked with the Capital Finance team of Wholesale Banking Technology.• Contributed to building tabular and graphical reports for the CRM team dealing with Asset Based Lending and the Factoring Business.

• Worked with the CRM Reporting Team of Capital Finance - Wholesale Banking Technology.