Nancy Ho Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

- Managed schedule, budget, and production of live event fan experience broadcast content for 50+ clients and over 1500+ shows across NFL, NBA, NHL, MLB, Sphere, and other sports events, achieving a 90% customer retention rate over 4+ years- Developed strategies and implemented workflows, improving post-launch operations process efficiency in a fast-paced and high-growth team- Drove the vision and development of fan engagement products with business, growth, engineering, marketing, and CRM teams. Reaching 125+ venues and clients across 10+ countries, including 5 Super Bowls, NFL Drafts, and NFL International Games- Led a team of 10 including artist, UI/UX designers, software engineers, web developers, IT and QA specialists, overseeing the Agile development of web and desktop software apps. Launching a product suite featuring 5 sub-applications with AI integration- Delivered risk management status reports to EVP-level leadership and stakeholders, mitigating potential blockers, allocating resources, ensuring successful project completion and seamless integration- Owned and managed a social content aggregation and B2B display product, and delivering successful customer experiences including onboarding and technical support- Collaborated with user experience teams on user research to revamp new customer experiences and release new product features

Los Angeles, California, United States

Greater Los Angeles Area

- Coordinate with graphic designers, software engineers, web developers, QA, and producers to ensure project delivery- Prioritize daily tasks with project management tools like Jira and keep track of the production budget with tools like Harvest- Provide support to technical producers by creating schedules, packaging pitch decks, and giving feedback to designers- Manage backend web portal, client communication, client technical support, and familiarize clients with software

Greater Los Angeles Area

- Reconfigured, calibrated, and set up the stage for forthcoming, customized volumetric capture- Served as a production assistant executing tasks such as teleprompting and notetaking with the director- Animated volumetric capture assets into interactive demonstrations for clients with Unity and VR headsets- Performed quality checks for the delivery of captured assets and conducted research on potential clients and partners

Greater Los Angeles Area

- Evaluated and analyzed VR content for potential as developable properties in the VR, AR, 360 videos, or digital space- Collaborated as a team to create educational material for familiarizing clients with VR, the medium, and the technology- Facilitated the development of ongoing interactive VR experiences with Unity, Sourcetree, and Slack- Developed, packaged, and pitched interactive live-action VR experience that is feasible and saleable

Greater Boston Area

- Utilized Wonda VR, Premiere, and After Effect for VR content editing and post-production- Assisted establishment of VR experiences for public demonstration especially with HTC Vive- Executed 360 video shoots with Nikon KeyMission 360 and created a demo reel for securing future partnerships- Set up the studio for Immigration Stories in Full Frame multi-camera interviews and stories recording

Taipei City, Taiwan

Taipei City, Taiwan

- Scheduled Discovery Channel and TLC’s 4th quarter programs for local cable broadcasting- Analyzed program ratings through professional software tools such as Arianna of AGB Nielsen Media Research- Innovated concepts and ideas for the production of locally-produced new program series like Fun Taiwan- Created TLC’s program-promoting clip series for online video platform Coture and received the most clicks among series

Taipei City, Taiwan

- Conducted in-street interviews for news coverages featuring public opinions- Assisted reporters by scheduling future interviews and adding in subtitles for news to be broadcasted on TV- Collected and sorted eligible foreign resources for the purpose of well-rounded daily news coverages- Monitored three news channels in prime broadcast time for conducting rating analyses on a daily basis

Master Of Business Administration - Mba, Concentration In Business Analytics

Master Of Science - Ms, Television

Bachelor Of Engineering - Be, Graphic Arts And Communications