•Process orders and registrations•General customer service•Answer telephones and transfer to appropriate staff member•Maintain maps, directions, information for workshop participants and guests•Greet guests, provide information and direct them to the appropriate location•Manage office supply system and replenish as necessary •Pick up and distribute mail daily to staff•Manage all mail and shipping functions ( including delivery of incoming mail and packages and preparation and shipment of outgoing mail and packages)•Maintain building emergency plans•Maintain conference room standards•Administrative support for TCHCV staff•Manage office calendars•Special projects as needed

•Oversee all aspects of general office coordination•Perform general clerical duties to include but not limited to: bookkeeping, faxing, mailing, and filing •Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys •Setup and coordinate meetings and conferences •Maintain hard copy and electronic filing system•Prepare reports and financial data•Create and modify documents such as invoices, reports, memos, letters and financial statements using word processing, spreadsheet, database and/or other presentation software such as Microsoft Office, QuickBooks or other programs•Conduct research, compile data and prepare papers for consideration and presentation to the Director, staff and Board •Make travel arrangements for staff, board and volunteers.•Train and supervise support staff

•Strategizing to meet target sales in given period of time•Build and maintain an understanding of products and price information to ensure an unbiased selling approach.•Cultivate a clientele base through data capture and follow up calls and notes.•Promoted sales of designated feature items•Exceeded credit sales set by management •Enforce sound merchandising and loss control strategies•Coordinate monthly inventory checks and floor maintenance

•Enter and update patrons' records using city-wide library database•Attend Board, committee meetings or other meetings as requested in order to record minutes•Compile, transcribe and distribute minutes of meetings•Make travel arrangements for staff, board and volunteers•Collect and maintain inventory of office equipment and supplies•Lend and collect books, periodicals, videotapes, and other materials at circulation desks•Process new materials including books, audiovisual materials, and computer software•Instruct patrons on how to use reference sources, card catalogs, and automated information systems•Answer routine inquiries, and refer patrons in need of professional assistance to librarians•Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used•Perform clerical activities such as filing, typing, word processing, photocopying and mailing out material, and mail sorting•Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials•Classify and catalog items according to content and purpose.•Facilitate the acquisition of books, pamphlets, periodicals, and audiovisual materials by checking prices, figuring costs, and preparing appropriate order forms•Assist in the preparation of book displays