Najah Moses Email & Phone Number

• Consult, advise, and offer solutions to employees and managers regarding Employee Relations matters. This includes interpreting policies, resolving conflicts, managing performance, implementing disciplinary actions, handling grievances, and managing termination processes.• Conduct comprehensive and expeditious investigations to uncover all relevant information and address any issues promptly. • Reviews and analyzes system-wide employee and operational statistics on HR compliance-related matters, investigations, turnover, and employee engagement to identify trends and areas of potential escalation and make recommendations.• Coordinate and co-facilitate training sessions for leaders, covering vital topics such as Attendance Policy, FMLA/ADA, disciplinary action composition, and fostering a Just Culture.• Lead the New Leader Orientation, covering the discipline/counseling process, grievance process, Equal Employment Opportunity, Harassment, Anti-Retaliation, and Reasonable Suspicion.• Train new hires on essential policies and procedures, privacy breach guidelines, our case management system, compliance standards, and effective performance action plans.

Davie, Florida, United States

• Supporting 23,000 + employees throughout the Hard Rock International and Seminole Gaming brand• Conduct complex investigations relating to harassment, discrimination and hostile work environment • Provide Employee Fundamentals training to leaders throughout the organization, virtually and in person• Partner with the General Counsel’s Office and assist with U.S employment law and data compilation for EEOC claims and other inquiries• Provide coaching to employees and leaders regarding company policies including the following but not limited to LOA, ADA, sick time, PTO and Code of Conduct. • Responsible for reporting and documenting cases in a Case Management System and identify trends to key stakeholders• Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary to mitigate risk to the company and influence without authority• Review and approve terminations in the HRIS system

Coconut Creek, Fl

• Built strong partnerships with executive team to ensure that managers and team members worked collaboratively to achieve business goals• Produce Human Resources analytical reports as requested by Director of Human Resources and General Manager• Established new application and prescreening protocols that increased applicant quality and increase retention• Identify staff vacancies and recruit, interview, and select applicants• Attend Career fairs throughout South Florida to identify top talent for all departments• Assist with Hard Rock International Hotel/Casino openings by using Seminole Gaming best recruiting strategies• Manage full cycle of onboarding and team member maintenance using iCims (ATS)• Attend Career fairs throughout South Florida to identify top talent for all departments• Developing a streamline process for conducting Table Games & Poker Dealer School• Facilitate weekly New Hire Orientation and lead the hiring process of 18 departments• Present mandatory COVID 19 training for over 1500 Team Members • Handling Team Member Relations matters: Team Member counseling, suspensions & terminations

Hollywood, Fl

• Assured company was in compliant with all Seminole laws by working with State and Tribal Auditors• Skilled at motivating supervisors, managers, executives and Human Resources staff to perform at peak levels• Assist with Hard Rock International Hotel/Casino openings by using Seminole Gaming best strategies• Coordinate open enrollment process for full-time and part-time team members• Contributes in Board of Review appeal process for terminated team members• Present during operational and compliance meetings with Executive team• Support Managers and Directors departmental compensation requests by building partnerships with property and executive compensation committee

Coconut Creek, Fl

• Investigates and coordinates disciplinary actions, developing effective resolutions that are consistent with Human Resources guidelines and employment laws • Consult with department management regarding team member turnover, absenteeism and recognition programs • Communicate forecasting budgets with senior management, colleagues, and subordinates, while consistently exceeding projected goals and objectives • Provide coaching to executives and management on issues of team member performance• Planned successful property events each year which participation increased with each event and team member morale increased which decreased turnover• Successfully resolved team member conflicts by conducting team member investigation into allegations and setting up disciplinary action to stop inappropriate behaviors• Provide advice and counsel to all levels of organization on a variety of Human Resources related matters which included sensitive and confidential team members matters

Coconut Creek, Fl

• Successfully identify team member issues and create proactive action plans with department leadership to investigate and resolve team member concerns• Monitor all termed team members unemployment cases, and partner with management to conduct unemployment hearings• Communicate with other departments to foster creative direction for team member events• Arrange meetings with departments to coordinate team member giveaways, recognition programs and team member events• Audit team member files to ensure compliance with tribal laws

Coconut Creek, Fl

• Perform effective recruiting practices by building relationships with upper management and outside corporations to establish a highly efficient and professional hospitality/gaming team• Proactively assess and interview candidates for available positions, in addition to making referrals of well-qualified applicants to the respective department managers• Coordinate and conduct prescreening interviews, job fairs, external and internal panel interviewing events and orientation• Manage multiple phases of talent acquisition process: candidate research, job posting, testing, interviewing, and pre-hire documentations• On-line data entry and maintenance of applicant tracking database: HRLogix and iCims• Coordinate and attend job fairs, in addition to, handle all important functions related to recruiting, team member development and maintaining team member records

Coconut Creek, Fl

• Responsible for the onboarding process with new hires/transfers by inputting their I9, payment options, emergency contacts, W2, and referral bonus program• Schedule background checks and extend initial offers to candidates• Create and issue all team member verification letters for current and termed team members• Handled team member payroll issues using Infinium (iSeries) program• Create travel itinerary for future upper management positions• Compose open positions report for all properties using Excel spreadsheet and send to numerous organizations for potential candidates

Coconut Creeek, Fl

• Provide an objective, fair and balanced professional perspective while sustaining exceptional integrity, discipline and honesty in all aspects of the transportation and hospitality environment• Detail oriented and customer focused with the ability to build B2B partnerships and long-term business relationships• Administer monthly training seminars to newly hired transportation representatives on procedures, policies, and productivity goals • Assist multiple departments with promotional events and marketing initiatives while also disseminating sales information to transportation representatives and regional travel companies• Conduct daily outbound calls to prospective travel groups in an effort to invite their clients to the casino for daily and weekend luxury packages