Responsibilities:========== - Spearheading end-to-end short and long term strategic facility/operation management projects with a focus on business growth- Planning, estimating & prioritizing roadmap objectives in conjunction with operations teams; ensuring the availability of updated PPE for field staff- Keeping comprehensive HSE compliance while managing preventative & corrective maintenance procedures, quality assurance programs & operational cost accountability; overseeing housekeeping, landscaping & pest control management- Analyzing projects against established benchmarks, sharing lessons learned and best practices with teams to enhance their performance- Identifying & addressing client needs and following up with them on quotation approval while communicating operational progress- Ensuring optimal operational efficiency of all buildings & systems within assigned areas while maintaining facilities-related faulty replacement & disaster recovery plans and continuously following up with concerned teams- Communicating with all approved suppliers & contractors to monitor, assess & report on the progress - Leading, mentoring, engaging & developing cross-functional teams; implementing specific need-based trainings for critical tasks & specialized areas. Resolving HR & payroll issues to control and retain employees at remote locationsMajor Achievements:=============- Leading team in a challenging offshore project offering VVIP end-to-end services to client- Established and implemented helpdesk ticketing system that improved daily team utilization- Streamlined operations and aligned all functions and processes that improved remote coordination between different departments - Aligned monthly reporting to clear backlogs and sort pending invoicing/time sheets that improved customer satisfaction and increases project’s visibility to the higher management

Responsibilities:==========- Managed and led internal resources, engineers & operations teams along with clients & external vendors to ensure timely implementation of projects and a continuous improvement in service delivery -- Implemented Wireless (5G, 4G expansions & L800/L1800/L2100 installations), Microwave links & DC upgradations - Streamlined operations to guarantee an organized completion of project tasks: installation, integration, closing site sign, EHS, site verification, CIAG, QC, remote & on-site PAT acceptance)- Identified technical and operational glitches & resolved before they reach a critical stage- Optimized customer satisfaction in order handling, delivery & invoicing- Tracked project progress and coordinated with team members & contractors to ensure a smooth delivery along with rollout plans and procedures- Accomplished accurate documentation of project risks, issues, schedules, and mitigation plans- Guaranteed team efficiency tools such as ISDP, SCM, MOSPAT & face recognition are in place & effectively implemented to meet project targets & key milestonesMajor Projects & Achievements:====================~ Saudi Mobily L800 Project 2021 (Project budget SAR 6Billion): - Led & achieved the fastest project delivery (7 months) while managing 850+ RAN sites, 160 MW links & 15 suppliers in the remote cities of central region; delivered T2 KPIs & annual revenue targets; received immense appreciation & acknowledgement from client.- Developed live dashboard & daily activities scheduling in PM Portal online to ensure visibility & implemented MOS-PAT 24-hour strategy to track projects’ progress~ Saudi ITC 5G SA Project 2020 (Project estimated budget: SAR 1Billion): - Received best delivery award for successfully establishing 115 new 5G sites in under 2 months in the 1st phase that resulted in contract renewal for the 2nd phase of setting-up 500 new 5G sites; achieved customer satisfaction & revenue targets of both phases

Responsibilities:==========- Implemented complex projects ensuring system automation, solutions development & customer requirements- Developed project plans, scope & schedules, set objectives & allocated resources to ensure services & KPI / SLA achievement- Ensured network performance, cost control & risk management services through resource planning. Managed services / FLM & Implementation contracts study, reviews, negotiation & agreements- Conducted site audits & random visits to observe team's performance & EHS & safety compliance. Managed EHS training arrangements, conducted performance evaluations- The network included 6000+ sites under the scope of telecom managed services (Huawei & Nokia), 3000 sites for Electromechanical / Non-Telco operations, TI / new technologies implementation for RAN and MW, Drive Test scope covers 2800 sites, facilities & core sitesMajor Projects/Achievements: ===================~ Finalized multiple contracts of 265 (in total) 4*4 vehicles with rental companies while managing quotations, PO approvals, issuance & invoicing control~ Saudi Mobily MNS- 1 & 2 (1.5M SAR/month & 1.4M SAR/month respectively)- Achieved cost-effective project delivery by hiring / mobilizing 65 staff members for technical, transportation (fleet), accommodations & maintenance centers in the remote South & Central regions for Huawei Tech~ Saudi Zain MS (3M SAR/month)- Initiated & delivered challenging power & electromechanical project; achieved required service & delivery specific goals. Established new maintenance centers, setup in-house generators overhauling workshop & help desk operations~ Saudi Mobily MNS (SAR 2M/month): - Handled 30+ people, 1200+ physical sites & challenging terrain for 6 years. - Reduced SLA times from 4.5 to 2.5 hours for critical incidents & from 6 to 3 hours for major incidents. -- Achieved all performance & profitability related tasks; gained customer recognition that resulted in contract extension for 3 times

Responsibilities:==========- Developed monthly plans for preventive & corrective maintenance while managing teams; made frequent site visits and prepared daily & weekly reports - Coordinated with customers to ensure the SLA and KPI of network- Extended technical support to on-site engineers for trouble shooting if required- Tracked outages, MDT’s & resolved work orders- Maintained PAT for 2G & 3G- Scope of maintenance included Access network( MW, BTS. NodeB, Transmission Media, BSC, RNC & Transcoder)- Network includes more than 1000 2G sites (Motorola), more than 300 2G sites (Huawei), more than 300 3G sites (Huawei) and 100 Huawei Wi-max sites

Responsibilities:==========- Front line troubleshooting to keep network stable and alive 24*7- Performed preventive & corrective maintenance on all cell sites that includes BSS entities of Huawei and Motorola- Oversaw maintenance & troubleshooting of Huawei BTS312,BTS3012,BSC32 BSC6000, Huawei TCSM & Motorola BTS(Horizon II macro) , Motorola BSC,RXCDR(Transcoder) & Ericsson Traffic NodesRemote Sites Supervision from BSC.- Performed Complete BSS Hardware Health Check, PAT for new BTS sites as customer(from Mobily)- Co-ordinated with customer for site related issues- Maintained sufficient stock of hardware/spares available all the times for emergency needs

Responsibilities:==========- Performed hardware Installation, Configuration & Commissioning of Huawei BTS3012,BTS 3012AE, BTS3006C & BSC6000. BSC 32 & BSC 6000 Data Configuration & Commissioning- Operating Huawei OMCR terminal M 2000 (I-Manager)- BTS & BSC Software Pacth Up-gradations- Online and Offline ATP of BSC6000- PCU Configuration, Commissioning, GPRS & EGDE Configuration on BSC end- Performed Local & Remote Maintenance of BTS Sites & BSCs as per quality standards- Created, Integrated and configured new BTS and BSC sites and software downloads from OMCR- Performed Activities of BSC Cutover, Re-homing, Call testing and Traffic shifting- ATP (Acceptance) of 150 Swap, 40 Phase- A & 300 Phase-B BTS Sites- Redesigned existing BTS sites according to new RF Parameters. Expanded BTS Sites on Customer Requirement (TRX Expansion)- Handled Alarms & Patching activity on Indoor & Outdoor sites; updated Daily and Weekly Alarms - DT Co-ordination with RNP subcons from OMC- Regional BSS trainer for subcontractors (training them about BTS Installation, Commissioning, Alarm patching according to customer standards)

Responsibilities:==========- Managed supervision, hardware installation & commissioning of Huawei BTS sites- Handled the deployment & receiving of material on site- Pre-PAT & PAT for BSC & BTS sites- Implemented Expansion Plans & Re-homing of sites- Performed TRX Power Test using BIRD Power Meter and Sensor- Conducted Feeder Test (Sweep test, VSWR and DTF using BIRD)- Supervised team members for proper labelling on different cables- Microwave LOS Surveys, Balloon Tests & Technical Site Surveys