Najeeb Ahmed Qureshi Email & Phone Number
Who is Najeeb Ahmed Qureshi? Overview
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Najeeb Ahmed Qureshi is listed as Chief Innovation Officer at Integration Xperts, a with 84 employees, based in Pakistan. AeroLeads shows a matched LinkedIn profile for Najeeb Ahmed Qureshi.
Najeeb Ahmed Qureshi previously worked as Head of Customer Experience at Integration Xperts and Senior Project Manager at Integration Xperts. Najeeb Ahmed Qureshi holds Master Of Science - Ms, Computer And Information Systems Security/Information Assurance from Ned University Of Engineering And Technology.
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About Najeeb Ahmed Qureshi
Head of customer experience (CX) is a leadership role, required to supervise and oversee the strategy, planning and execution of the organization’s overall customer experience goals. This includes liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touch points.As a CX Head I:- Ensure that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels in the customer journey.- Enable a two-way stream collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers, especially guiding the development, implementation, support, branding and sales teams to align with the larger CX strategy.- Encourage problem-solving, strategic thinking and customer-orientation amongst the team- Liaise with directors or heads of other teams such as sales, marketing, customer support, branding, finance, IT and account management to ensure customer-centricity in their respective departmental work and help them deliver in accordance with the overall customer experience strategy.- Interact at executive/senior management level, proactively advocating for solutions and managing the customer escalation process- Build and manage a team of business analysts and customer experience specialists with deep domain expertise in customer experience journeysSkills: - Strategic thinking and foresight - Empathy and listening skills - Collaboration and project management - Speed, flexibility and agility - Interpersonal, networking and influencing skills - Problem-solving and analytical skills - Data-driven mindset and an aptitude for technology
Listed skills include Vb.Net, Asp.Net, Javascript, Microsoft Sql Server, and 28 others.
Najeeb Ahmed Qureshi's current company
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Najeeb Ahmed Qureshi work experience
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Head Of Customer Experience
Senior Project Manager
Principal Consultant
Head Of Application Development
• Assist the CIO/CEO in developing strategic ICT plans to serve as blueprints for ICT development • Lead a team of business analysts and project managers in the effective delivery of ICT application services from project conceptualization through to operations, to meet the business needs of the clients• Proactively engage stakeholders and partners so as to influence the alignment of strategies and directions, manage expectations and achieve customer satisfaction • Lead, coach and develop staff to sustain high performance teams to achieve organizational objectives
Program Manager
• Lead and drive internal cross functional teams to meet program deliverables and quality criteria according to program milestones.• Support and drive continuous improvement to an established product development process• Managed client relationships and seek additional opportunities to serve them (above/beyond purely managing a project)• Prepare SOWs or proposals. • Worked effectively with all team members and proactively communicate within and across teams to discuss problems and solutions• Develop and maintains S/W product development schedules, with well-defined milestones, and resource allocation for funded projects and other R&D activities.• Manage and track program schedules, technical issues, and negotiates priorities against project plans to ensure key internal and external deliverables are met• Determine risks, develop mitigation strategies and communicate impacts• Provide effective communication regarding status, issues, objectives, dependencies, risks and plan execution to management, the product development team and customers
Sr. Principal Consultant
• Worked as a consultant for an offshore development team of a Canadian based company, Arisoft Inc. • Plans and leads all aspects of basic and intermediate projects.• Manage and mentor team of developers, designers & consultants. • Execute and complete assigned projects within the time, scope, and budget negotiated with the client.• Evaluate existing systems and procedures making recommendations for improvement.• Design prototypes and proof of concepts that best fit the client's needs• Ensure client's satisfaction until the project is complete
Senior Software Engineer
• Take active part in Implementing, unit testing, documenting and fixing well defined functionality that satisfies stipulated requirements. • Author simple functional and design specifications. Coordinate review meetings, gather review feedback and finalize specifications.• Provide accurate estimation of effort required to complete an assigned task.• Worked effectively with all team members and proactively communicate within and across teams to discuss problems and solutions.• Demonstrated ability to multi-task and re-prioritize responsibilities based on changing requirements (such as fixing urgent customer problems)
Senior Software Engineer
• Developed & maintained web-based applications. Responsible for core back-end technology development including analysis, design, coding & testing for high volume network• Designed, implemented & maintained fault tolerant client management server application which as a backbone of the entire system was essential to providing all the company’s services.• Developed UI & back-end logic which balanced system load, simplified user experience by intelligently routing clients.• Developed proprietary tools to allow system administrators, customer service & QA to configure & monitor key system components.• Creative input into product/software design and user functionality • Responsibility for the complete development cycle of software modules from design through to documented release. • Comprehensive test, debug and support of software • Development in windows environment
Software Engineer
• Responsible for the complete development cycle of software modules from design through to documented release. • Comprehensive test, debug and support of software • Provide development support to project groups• Responsible for smooth integration of externally developed code• Played key role in successful integration of 3rd party code, web services & payment gateways integration such as PayPal, Google checkout & Autorize.net• Designed, implemented & maintained fault tolerant client management server application which as a backbone of the entire system was essential to providing all the company’s services.• Developed UI & back-end logic which balanced system load, simplified user experience by intelligently routing clients.• Developed proprietary tools to allow system administrators, customer service & QA to configure & monitor key system components.• Creative input into product/software design and user functionality • Provide development support to project groups
Colleagues at Integration Xperts
Other employees you can reach at integrationxperts.com. View company contacts for 84 employees →
Fatima Zafar
Colleague at Integration XpertsKarachi Division, Sindh, Pakistan
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Obaid Ullah
Colleague at Integration XpertsFaisalabad, Punjab, Pakistan
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Abdul Basit
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Hamza Khan
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Taaban Memon
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Azmeer Ali
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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SM
Saad Mobeen
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Muhammad Osama Khilji
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Qunooj Fatima
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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AM
Arwa Motiwala
Colleague at Integration XpertsKarāchi, Sindh, Pakistan
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Najeeb Ahmed Qureshi education
Master Of Science - Ms, Computer And Information Systems Security/Information Assurance
Mcs, Software Engineering, Database Design, Object Oriented System Anaylsis & Design
Frequently asked questions about Najeeb Ahmed Qureshi
Quick answers generated from the profile data available on this page.
What company does Najeeb Ahmed Qureshi work for?
Najeeb Ahmed Qureshi works for Integration Xperts.
What is Najeeb Ahmed Qureshi's role at Integration Xperts?
Najeeb Ahmed Qureshi is listed as Chief Innovation Officer at Integration Xperts.
Where is Najeeb Ahmed Qureshi based?
Najeeb Ahmed Qureshi is based in Pakistan while working with Integration Xperts.
What companies has Najeeb Ahmed Qureshi worked for?
Najeeb Ahmed Qureshi has worked for Integration Xperts, Curve Technologies Pvt. Ltd., Arisoft Global, and Systems Limited.
Who are Najeeb Ahmed Qureshi's colleagues at Integration Xperts?
Najeeb Ahmed Qureshi's colleagues at Integration Xperts include Fatima Zafar, Obaid Ullah, Abdul Basit, Hamza Khan, and Taaban Memon.
How can I contact Najeeb Ahmed Qureshi?
You can use AeroLeads to view verified contact signals for Najeeb Ahmed Qureshi at Integration Xperts, including work email, phone, and LinkedIn data when available.
What schools did Najeeb Ahmed Qureshi attend?
Najeeb Ahmed Qureshi holds Master Of Science - Ms, Computer And Information Systems Security/Information Assurance from Ned University Of Engineering And Technology.
What skills is Najeeb Ahmed Qureshi known for?
Najeeb Ahmed Qureshi is listed with skills including Vb.Net, Asp.Net, Javascript, Microsoft Sql Server, Xml, Oracle, Css, and Web Development.
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