Naji Abdel Khalek Email & Phone Number

Beirut, Beirut Governorate, Lebanon

Beirut, Lebanon

• Develop relationships with key FADEL and customer business personnel• Work closely with customers to identify and document their as-is and to-be states and requirements• Foster collaboration, innovation and creativity within the BA Team and among cross-functional internal and customer project team members• Serve as the conduit between the customer community and the product management team for application enhancements• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

Beirut District, Lebanon

In addition to the Operational Specialist role responsibility this role involves:• Guide customer in risk management and mitigation for entire implementation plan. • Perform on-going risk analysis. • Identify critical business, technical, and/or operational issues and then drive issues to closure. • Customer training including end-user and system administrator. • Thoroughly test all software customizations verifying consistency of customer-generated data and provide quality checks of all deliverables. • Ensure that all SNS standard procedures are being properly followed by the project team members. • Manage and supervise other Operational Consultants working on a specific project. • Lead and mentor Operational Consultant and Technical Consultants.

Beirut

• Document functional and non-functional requirements based on interactions with customers.• Create functional designs and prototypes based on analysis of requirements.• Write detailed functional specifications.• Review and test completed modifications for functional accuracy.• Provide training to customers and internal resources.• Estimate/plan activities and efforts associated with the functional requirements. • Perform data loading/configuration tasks.• Participate in information gathering and business review sessions with customers to understand overall project goals.• Assist Support Analysts with issue resolution.

• Develop automated test scripts using Selenium IDE and Selenium RC for core application and customizations.• Follow up on new automation test technology to implement on the system.

Testing various wide HR solutions ranging from talent management to applicant tracking, employee performance, learning systems and career development applications for big clients all around the globe through: • Creating test cases and developing testing analysis and strategies • Bugs detection, structural and functional testing, regression and sanity tests • Monitoring merge conflicts ensuring releases from development into production • Reporting and documenting anomalies and deviations from standard or expected behavior • Applying quality assurance standards, methods and procedures to determine readiness • Testing application compatibility with integrations and 3rd parties, interconnecting effectively to all involved sides. • Member of a solid, coherent, organized, time accurate and highly qualified team, tackling incoming problems conveniently to very big clients worldwide. • Working on enhancing personal team testing procedures through continuous meetings and analysis of current data and projected one • Working with higher management reporting on usability, functionality, progress and strategic analysis • Working with Customer Support to provide updates, answers to customer requests and help meeting time lines. • Collaborating with Development to provide feedback and suggest fixes to ensure high quality before delivery. • Coordinating with Product Management to deliver suggestions or requests on workflow/feature/module enhancements and documentations for a better product

Bachelor Of Science, Management Information Systems

Bac Ii, Natural Sciences