 Provided product, market and service knowledge; to customers based upon the needs of their applications Developed training presentations, visuals and trained new customer service employees on repair processes, along with trade-in and other sales opportunities Prepared and sent daily reports to the team including overview of previous day numbers and provide overview to team members regarding ongoing tasks for the day whilst covering for the team leader

• Maintained and grew sales relationships with existing clients, identified and solicited potential customers, to expand company’s customer base and ensure its strong presence • Prepared sales budgets and targets, and planned and implemented promotional activities• Elaborated the main dashboards of sales service, and provided reports on monthly basis with analysis and interpretations of realizations and forecasts, that helped to keep focus on sales activities, action plan effectiveness, and targets achievement• Developed sales presentations, proposals and technical sheets, to quantify benefits of products and services being offered, and answered questions about products and services• Developed and acquired in cooperation with the sales manager, new markets in various sectors: Public Tenders, Tanneries, Monuments restoration, Water and Gas treatment, Poultry Farming that have increased the sales of these sectors by 100% over 2 years• Increased distribution market sales by 20% annually in cooperation with the distributor by leading a complete study of this market, and establishing a strong customer base of all the national territory• Prepared all the necessary documents and technical sheets to participate in public tenders, that increased the global company sales by 5%• Optimized the process of all different activities of exportation that reduced costly the loading ship time by 20 % • Ensured and monitored the preparation of customers’ orders, to optimize customers satisfaction • Led a deep study of agricultural market, to identify the available opportunities to develop this market

• Maintained and grew sales relationships with existing clients, identified and solicited potential customers, that increased the company’s annual turnover by 25%• Produced 30% of tenders’ sales growth by preparing the required files for submission and managed them• Developed sales presentations, proposals, and created a new technical sheets and booklets to provide demonstrations to customers and explain products' benefits• Communicated to the company manager, the monthly reports about customers visits, activities and realizations, that helped to keep focus on sales activities, action plan effectiveness, and targets achievement• Assessed market conditions and competitors' activities, and attended trade shows and meetings to identify advantages and disadvantages of products and benefits, develop professional network, and promote the company brand • Obtained the certificate of sanitary conformity delivered by Eurofins-France, and led the brand approval process with the owners, that enabled the company’s brand to be approved in two new provinces

• Supported the sales team, and carried out some customers’ visits to familiarize with salesperson duties and responsibilities• Provided the offers to customers and answered to their enquiries, that allowed the other sales members team to focus on their customers visits• Prepared the tenders’ files for submission, and managed them• Ensured and monitored the preparation of customers’ orders in coordination with production service• Followed up with customers after sale to resolve problems and provide ongoing support for the purpose of improving customers loyalty and satisfaction

Mission : Downsizing of machines downtimes in the cutting zone by the method :"Maintenance Based on Reliability and Productivity".

Mission : Optimization of Workshop organization and management.

Maintenance Technician in the cutting zone and Workshop Responsible.

Mission : Performance Optimization of Raw Mill (of Cement Plant).