Dayonajja Williams, Bsn, Rn Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Provides specialized services for lifestyle and care management with a focus on personalized services tailored for adult children of aging parents, and seniors. All services are available in private residence, assisted living, long term care facilities, and hospital stays. □ Furnishes potential costs of resources needed, including the availability and quality analysis on the performance metrics of sources to be used.□ Operates in entrepreneurial skills to manage business operations, including invoicing/payment processing and measuring customer service of care.

Houston, Texas, United States

Houston, Texas, United States

Executes nursing workflows and establishes quantifiable data analysis to support clinical performance improvements. A resource administrator with a necessity to travel to hospitals within the Gulf region for implementing strategic plans and measuring performance of the outcomes. Facilitates trainings to Clinical Performance Nurses, hospitalists / chiefs, and workgroups with the intent to drive regional initiatives for best practices to be applied. Tracked United Healthcare Medicare Advantage monthly performance outcomes for TX, OK, FL, GA, and SC. □ Clinical Performance Nurse Mentor□ 5/2019 – Gulf Nursing Council Team of the Year□ 2020 Patient Satisfaction TeamAmbassador Clinical Performance Nurse 1/2019 – 4/2019Completed Clinical Performance Nurse workflow by providing site-level performance management expertise and driving initiatives that improve patient outcomes and support providers.□ Piloted the United Health Care Medicare Advantage Population Health program and managed the Bundled Payment for Care Improvement Advanced (BPCI Advanced) census for 3 sites.Clinical Performance Nurse 2/2017 – 1/2019Delivered core process improvements for improving efficiencies in hospital care, in addition to the growth of a rehabilitation transitional program. Served as a the top liaison to cultivate strong relationships with hospitalist teams in order to advocate for patients against interdisciplinary and management teams. Resulted in the management of a BPCI site census and two (2) BPCI Advanced sites. Onsite shadowing/mentoring of 5 Clinical Performance Nurses.□ Clinical Performance Nurse Mentorship Group□ Gulf Nurse Council Leader □ Transitional Care RN Mentorship Group □ 2018 Quarter 3 Recipient of the Gulf Regional Quality Award

Houston, Texas, United States

Assisted with planning and evaluating professional health services, conferring with triage and administrative staff to ensure quality levels of service were consistent with professional standards and goals for hospice and palliative care patients. Completed nursing assessments, plans, and care for maximizing comfort of end-of-life patient cases. □ Dispatched a team of 20 nurses to onsite visits when symptom management was inconclusive by phone.□ Updated and maintained discharge plan-of-care with physician, members of the health care team, patients, and their families.

Houston, Texas, United States

Performed patient assessments for symptom management and care planning options for end-of-life cases. Serviced environments such as private homes, hospitals, residential care facilities, and nursing centers.□ Secured insurance authorizations to sub-acute rehab or log-term care placement.□ Collaborated with physicians during medical rounds, updated treatment plans, and provided plan-of-care to patients and families.

Houston, Texas, United States

Director of Operations 2/2016 – 5/2016Managed the day-to-day operations through planning, organizing, directing and evaluating of services including coordinating admissions. Supervised and evaluated personnel and volunteers, and coordinated services for all teams. □ Served as a 3rd party vendor for 2 hospice locations and managed an operations budget over $1M for nursing staffing.Patient Care Manager 1/2015 – 2/2016Managed the clinical operations and ensured that patient care and services were coordinated and delivered appropriately. Supervised up to 30 clinical personnel. Recruited, hired, assigned, evaluated and developed staff to ensure delivery of quality care to patients. Served as a member of the Interdisciplinary Group, Quality Assurance Performance Improvement initiatives, performed chart audits and participated in strategic agency planning.□ Zero (0) deficiencies RN Case Manager 5/2013 – 1/2015Demonstrated and applied knowledge of the philosophy/principles of comprehensive case management, patient centered, culturally sensitive care coordination and management of complex patients. Provided nursing assessments, created and monitored patient/family care plans, including end-of-life planning. □ Field supervisor to a total of thirty (30) LVNs and Home Health Aides. Routinely oriented and mentored new RNs.□ Coordinated home care, home infusion, and durable medical equipment for stress reduction and wait times.□ Communicated with payers to obtain authorizations for reimbursement of services.

Houston, Texas, United States

Provided detailed evaluation of patient symptoms and suggested medical advice on treating symptoms and/or pharmacies, Durable Medical Equipment companies, skilled nurse facilities, assisted living facilities, and acute care.□ Managed the on-call nurses’ assignments, in addition to triaging after hours for hospice patients for 2-4 sites.

Houston, Texas, United States

Coordinated the integration of social service/case management functions into the patient care, discharge and home planning processes with other departments, external service organizations, agency, and health care facilities, all while utilizing Review, Quality and Compliance Monitoring. Reviewed all new daily admissions against inpatient screening criteria for quality control and risk audits for a team of CNAs, LPNs, and RNs. □ Liaison between nurse staff and hospital administration as member of the leadership team.□ Provided patient education to assist with self-management of medical conditions or disease processes

Ca / Ga / Ny / Tx

□ Directed and manage shifts within units for Diabetes, Congestive Heart Failure Disease, critically ill Oncology, Adult Care, Geriatrics, and the Emergency Rooms.□ Directed shift responsibilities to staff and contributed to workforce planning to provide adequate coverage.□ Training of team members on multitude of symptom diagnosis, disease processes, use of medication, and coordinating clinical and non-clinical resources. □ Successful administration of hem dialysis treatments in an outpatient clinic. Supervised patient care technicians. Performed chart audits and maintained staff education files. Medical Search Consultants (TX): Legal Nurse Consultant 1/2007 – 10/2007Memorial Herman Healthcare System Premier Staffing (TX): E.R. Registered Nurse 1/2004 – 11/2007 Sutter Memorial Hospital (CA): E.R. Registered Nurse 4/2003 – 5/2005 McKesson Health Solutions (CA): Enrollment & Assessment RN 8/2002 – 3/2003 Guthrie Urgent Center (NY): Clinical Nurse 10/2000 – 7/2001Martin Army Community Hospital (GA): Clinical Nurse 2/2000 – 9/2000VistaCare Family Hospice (GA): RN Case Manager 3/1999 – 9/2000Scott and White Killeen Dialysis (TX): Staff Nurse 6/1998 – 2/1999MD Anderson Cancer Center (TX): Clinical Nurse 10/1996 – 6/1998