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Najla Bretas is listed as Assistant in Investigative Operations at Nubank at Nubank, a company with 2936 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Najla Bretas.
Najla Bretas previously worked as Costumer Excellence at Nubank and "Business Agent" at Itaú Unibanco. Najla Bretas holds Costumer Sucess from Ese - Escola Superior De Empreendedorismo Sebrae-Sp.
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Mais de 10 anos de experiência nas áreas de atendimento ao cliente voltado para resultados, gerenciamento e satisfação do cliente. Sucesso na gestão e resolução de conflitos para maximizar a satisfação do cliente. Medição de resultados (NPS).Sólida experiência nas áreas bancárias, Publicidade e Relações com Clientes.
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São Paulo, Brasil
Responsible for monitoring transactions and suspicious behaviors, using a combination of analytical skills and knowledge of security technologies to identify and prevent fraudulent activities.Transaction Monitoring: Analyze transactions in real-time to identify suspicious or anomalous behaviors that may indicate fraud attempts.Data Analysis: Utilize data.
São Paulo, São Paulo, Brazil
Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.Analyzing customer feedback on product ranges and new releases, as well as preparing reports.Performing product tests, evaluating after-sales and support services, and facilitating improvements.Documenting processes and logging technical.
São Paulo E Região, Brasil
Customer journey trackingOnboarding new employeesIdentification of improvement opportunitiesManagement of the retail customer portfolio, prospecting new businessCross-selling and Up-sellingChurn monitoring and customer activationNPS monitoring, as well as strategies for improving results and executing themRetention, monitoring, and handling of critical.
São Paulo E Região, Brasil
Development of sales planTraining and development of online courses and classes on the various services provided by the bankAnalysis and control of contracts with a focus on branch resultsCustomer service and guidance on the products and services offered by the branch
São Paulo, Brasil
Management of partners and partnership contracts.Direct interface with technology, design, and legal teams.Maintenance of the NGO's partnership page.Project management.Interface with other areas.Assistance in internal campaigns and external events.
São Paulo, São Paulo, Brasil
Planning and creation of posts, social media management.Performance analysis, strategic adjustments, and interactions with the audience on the brand's official channels.Assistance in product photoshoot sessions, involvement in photo editing.
Other employees you can reach at nubank.com. View company contacts for 2936 employees →
Ana Luiza Morais Pereira
Colleague at NubankSão Paulo, São Paulo, Brazil, Brazil
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JK
Joyce Karina
Colleague at NubankSão Paulo, São Paulo, Brazil, Brazil
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HM
Heloisa Medeiros
Colleague at NubankGreater São Paulo Area, Brazil
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CS
Chayenne Stal
Colleague at NubankMairinque, São Paulo, Brazil, Brazil
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JM
Jessica Manarin
Colleague at NubankSão Paulo, São Paulo, Brazil, Brazil
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RK
Rubya K De Paula Abraao
Colleague at NubankSão Paulo, São Paulo, Brazil, Brazil
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JE
Juan Eduardo Iregui Guzmán
Colleague at NubankBogota, D.C., Capital District, Colombia, Colombia
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RV
Rodrigo Vila Nova Soares
Colleague at NubankFrancisco Morato, São Paulo, Brazil, Brazil
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MB
Mauricio Bailleres
Colleague at NubankMexico City, Mexico, Mexico
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FP
Fernanda Paula D'Araujo
Colleague at NubankSão Paulo, São Paulo, Brazil, Brazil
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Najla Bretas works for Nubank.
Najla Bretas is listed as Assistant in Investigative Operations at Nubank at Nubank.
Najla Bretas is based in São Paulo, São Paulo, Brazil while working with Nubank.
Najla Bretas has worked for Nubank, Itaú Unibanco, Catland - Adoção De Gatinhos, and Jorge Alex.
Najla Bretas's colleagues at Nubank include Ana Luiza Morais Pereira, Joyce Karina, Heloisa Medeiros, Chayenne Stal, and Jessica Manarin.
You can use AeroLeads to view verified contact signals for Najla Bretas at Nubank, including work email, phone, and LinkedIn data when available.
Najla Bretas holds Costumer Sucess from Ese - Escola Superior De Empreendedorismo Sebrae-Sp.
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