Najmul Hasan Email and Phone Number

• Manages the sub ordinates and is responsible for overall direction, Co-ordination Planning, assigning and directing.• Coordinate, manage and monitor the workings of various accounts.• Maintain and improve operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, completing system audits and analysis.• Manage process improvement and quality assurance programs.• Plan the use of human resources. Organize recruitment and placement of required staff. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. • Prepare performance reports by collecting, analyzing, and summarizing data and trends.• Accomplish organization goals by accepting ownership for accomplishing new and different requests • Explore opportunities to add value to job accomplishments.• Determine training needs of employees and conduct suitable training programs to enhance their operational efficiency leading to increase in productivity.

• Experience working with and supporting CA Technologies Workload Automation AE in with both UNIX and Windows environments.• Design and develop Autosys & UC4 Jobs / jil scripts based on the Run book requirements.• Extensive knowledge of Job Information Language (JIL) and capabilities to recommend suggestions that will comply with internal standards and CA best practices.• Resolving the production issues in a timely manner and on-call support.• Strengths include strong customer interface and problem-solving skills, requirement analysis, design, and testing.• Good data analyzing skills, working under time pressure and presenting myself in a professional manner.• Excellent inter-personal communication and social skills built through extensive training in customer services, tech support, Sales and my business development experience has given me extensive experience in facilitating B2B interactions.

Batch monitoring and job scheduling in middleware applications. UC4. Autosys.