Group include multiple Mid and small size SBUsEvent Management, Advertising Agency, Media Production (7 Production), Medical Supplies (Trust Med), Studios, Creative Department SBC (Saudi Broadcasting corporation) and outsourced technical and resource services to Govt Ministries.Functional • Overall management of technical operations, including management of a diverse team of skilled IT professionals• Striving to reach several relevant business targets and reporting progress to other directors.• Managing effective security measures to minimize risks to security.• Increasing end user satisfaction levels by constantly improving relevant applications• Liaising with department heads, system users and other stakeholders to ensure maximum effectiveness of IT operations.• Arranging upgrades, migrations and replacements of hardware and software utilities• Ensuring the company has a suitable disaster recovery policy and adequate contingency plans.• Devise and establish IT policies and systems to support the implementation of strategies set by Board members.• Coordinate professional guidance with subject matter experts.• Control budget and report on expenditure.• Assist in building relationships with vendors and creating cost-efficient contracts.Skills• Lead cloud services migration from Google to Office 365 including mails, SharePoint collaboration and online directories.• Multiple Projects with Integrated Cloud and tele-presence technology over AWS EC2 and S3, Cisco Collaboration and AVAYA• Support & Management of 200+ user Infrastructure across the group offices.• Innovative technology support for events VRs, interactive displays, lasers, augmented UX, virtual Maps, Registration check-in apps and ticketing, 3D Mapping, Video Walls, Sync Gens.• Major events include Janadriah Festival, Joy Forum, The Railway Forum, Sakani Expo, King Khalid Awards, Riyadh Economic Forum.

• Responsible for Management of entire IT infrastructure of two subsidiaries and Projectso Drake & Scull Construction – DSC o International Contracting Construction – ICC• Major achievements:o Documented and cataloged complete IT asset including configurations, network diagrams, resource delivery gantt charts and users Information in-line with organizational charts.o Single Sign-on for multi domain forest spanning from UAE Corporate office, with delegation of security policies as per corporate IT policy.o Implementation of site-site VPN / IPMPLS links using Sonicwall TotalSecure with endpoint security according to company Internet and intranet policy.o Coordination with clients : ARAMCO for KAPSARC (Riyadh) and KAUST (Twal), AlRajhi Bank for Datacenter (Riyadh), ITCC (Riyadh). DTV (Khober), Jawahra Towers (Jeddah) & LAMAR Towers (Jeddah).o In-House DR Sites implementation for two datacenters in Hed offices of DSC (Jeddah) and ICC (Riyadh)o IP Telephony over AVAYA IP500 SMB solution integrating all subsidiaries in KSA to other Offices across GCC.o Responsible for introducing IT as key tool to improve processes and practices in companies field of business.

• Managing Projects:o Huawei – Telenor, Etisalat Dubai, Telco / Non-Telco Managed Services.o Maroc Telecom Morocco, Rabat & MobiTel, SEATEL Combodia Network Upgradeo To maintain Operation activities of designated sites o Close coordination with customer managemento Control and timely reporting to customero Reporting of TTs, FSR daily refueling, status of network, to customer o Team Selection/Evaluationo Resource Optimizationo Close coordination with help desk and NOC to monitor the TTs escalation o To maintain KPI –SLA timingo To ensure all sites on air all the times meeting with SLAo To ensure KPIs result should be 100%o Timely execution of FSR against PM,CM CP. Rental Gen-set ,Transportation, worko Costing/Budgetingo Manage Project Development Cycle o Define Processes/Prototype o Timely generating demand of spares and consumables o Plan of schedule of PMo Timely execution of all work orders/POs in shape of PMo Pakistan Telecom Corporation Limited (PTCL) o Operational Cost /Billing Management Systemso Free Coolo Universal Service Fund (USF) – Technical Audit for Broadband Service Providerso Hazara Telecom Region Network / Customer audito ISP (Wateen Telecom & PTCL)o Mobilink GSM – Purcell Cabenitized Site Management

Strategic Role:•New business development•Brand Building Strategies•Identification and segregation of potential Market Segments•Revenue generation through new account development and key account managementOperational Role: •Handling team of 8-10 people•Responsible for achieving sales target•Defining the exact marketing processes and responsible for executing the same.•Developing relevant business proposals•Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.•Handling meeting with key clients•Provide necessary training to sales team as and when needed•Monitoring & evaluating the performance of sales team – by guiding them to move in proper directionOrganizational Role: •To enhance organizational effectiveness through setting up appropriate marketing strategies•Consistent follow-through and resourcefulness, in order to achieve organizational goals and objectives.

• Management of third party suppliers responsible for project deliverables • Proactive communication to business owners & stakeholders. • Technical evaluation and selection of vendors.• Finalization of Scope of work, time line of the project. • Deployment of new service, Capacity Management • Site preparation, Power requirement, Installation, commissioning, Integration of new service.• UAT, PAT, FAT of new services.• Preparing the technical document, project handover document.• End-to end availability & Stability of Network.• Troubleshooting & investigation of problem in case of service outage.• Follow up and Coordination with vendor for resolution of issues within agreed SLAs.• Follow up and management of Change request and incidents logged.• Management of Level 1 and Level 2 support with vendors.• IP network plan (routing, switching, traffic engineering of the network).• Conducted Trainings related to O&M technologiesO&M Activities :• Planning and Management of BPON & GPON FTTx networks over Alcatel Intelligent Service Access Manager (ISAM)• Planning and deployment of DSL and Broadband Telco equipment.• Planning and development of TellLabs SDH based DPLCs over E1, E3/DS3, STM-1, STM-4.• Design & deployment of intercity Long haul P2P connectivity using combinations of wired and wireless mediums.• Configuration of CPE, DSLAMS, ATM Switches, and CISCO ROUTERS• Complete routing and media management of network using CISCO 7200 VXR CISCO 7300 and CISCO 7507 routers in the network. • Complete configuration and management of Cisco MGX 8830 & Lucent PacketStar PSAX 1250. • Responsible for maintenance & Operation of Dedicated Game Servers and Kiosk deployment run by the Company.• O & M of IP core network.