• Managing 4 teams in 3 countries to build Atlassian plug-ins and Slack apps

• Led a multi-disciplinary team to build and maintain Cranberry, world’s first loyalty program for a blockchain network, reaching a network penetration of 30%• Defined scenarios and performed User Acceptance Testing (UAT) for major releases of Cranberry. On average, 15-20 actionable enhancements are discovered and acted upon after each round of UAT to improve user experience• Used analytics software to analyze user's flow and churn rate. Subsequently used the insights obtained to redesign the onboarding process. As a result, user’s drop-off rate decreased by 25% during onboarding.• Overseeing the development of the movesfinancial website and loan application portal to support gig economy workers during the Covid-19 pandemic and beyond; achieved an unprecedented idea-to-production cycle of 3 weeks for initial release• Monitoring Key Performance Indicators (KPI) of Cranberry and movesfinancial and meet with C-Suite weekly to give updates about managed products and teams

• Conducted customer research and drew insights to design and formulate Cranberry, presented Cranberry to C-suite and obtained 100% approval and funding to lead development effort of Cranberry as Product Manager with Aion’s partner, August• Performed due diligence, conducted investment meetings and made investment recommendations for Bicameral Ventures, a fund that invests in complementary technologies of the Aion network. Total invested: US$ 1M

• Led 2 teams of 18 developers to conceptualize and build Hue Talk, an enterprise communication tool with first subscription of US$ 2M+, with > 10,000 users and with > 50,000 messages sent daily as of August 2017• Planned and maintained roadmap, prepared system requirement specifications and lead product development efforts, with 95% of planned features completed on time• Designed architecture for Hue Talk to achieve response time of less than 1 second for 90% of features• Released initial versions of desktop and mobile applications within 4 months of development, thereby earning the Golden Reel award for being the team with most breakthroughs in the company of 5,000 employees• Improved company-wide recruitment process with the General Manager, maximizing first round interview shortlist accuracy from 75% to 92% (rate of first round interview acceptance to final job offer)

• Researched competitors' flash sale process, outlined technical specifications and implemented flash sale feature for the company's e-commerce platform• Planned, designed and implemented e-shopping cart’s control panel, enabling consultants to customize shopping cart for clients without help from developers, saving the company 400 employee-hours in set-up and communication overhead in the first year of production. Clients include Panasonics, Godiva, Starbucks, etc.• Enhanced product quality by utilizing development servers for quick testing, allowing developers to check their features 2 times faster during Quality Assurance period

• Administered servers for company website, technical forum with 500 members, and email system with 100% uptime• Created a backup server to safeguard the company’s computing resources for the future.

• Tutored for C Programming discussion group of 15 students with 100% pass rate• Collaborated with the professor to engage students in discussion forum

• Tested and successfully deployed new software system into a new server for Land And Transport Authority (LTA) to monitor maintenance of 8 express ways in Singapore• Created a secure connection for the new system