Nakeisha Thorpe, Shrm-Scp Email & Phone Number

Atlanta, Ga, Us

Greensboro, North Carolina, Us

Greensboro, North Carolina, Us

Delano, Ca, Us

New York, New York, Us

New York, Us

Strategic Human Resources ProfessionalEnergetic and goal-focused Human Resources professional with 8 years of solid qualifications including employee relations and team building experience. Self-confident and poised in interactions across all business hierarchies; ability to write, train and implement company policy. Proven ability to mediate & assist with conflict resolution, staffing optimization, and organizational management. Excellent time management & organizational skills; proficient in SAP, Microsoft Office Suite, Adobe Pro, Adobe Photo Shop, Visio, ADP/Payroll, and Web Maintenance. Keen interest in expanding my knowledge as a HR professional at Ralph Lauren by supporting various areas of the business both domestic and global.Areas of demonstrated value include:- HR Project Management- Strategic Planning/Cost Management- Organizational Development- Employment Law FMLA/ADA/EEO/WC- Employee Relations- Performance Management- Employee Engagement/Communications- Payroll/Benefits Administration- Training & Development- HR Policies & Procedures- Staff Recruitment & Retention- Orientation & On-Boarding

Radnor, Pa, Us

Lincoln Financial Group Professional Development ProgramGreensboro, NC/Fort Wayne, IN/Hartford, CT August 2006-June 2009The Professional Development Program (PDP) provides three years of leadership training across three different locations and three different business units. My experience in each of the roles is detailed below. Responsible for recruiting efforts yielding a CSR staff increase of 25% & 20% increase in PDP Staff Developed Contact Center Staffing SOP Manual Developed training materials and trained 20 Customer Service supervisors in multiple locations on recruiting Assisted in marketing open positions by attending career fairs at local universities Managed a team of 5 associates Developed communications to inform associates of company policy Assisted managers in mediation and disciplinary actions Kept detailed records and reported them to various departments Planned employee events (United Way Campaign, Bring Your Child to Work Day, Health Fairs, Team Building) Coached employees to help them achieve their goals along the career path Assisted in developing key performance management metrics and dashboard, and created staffing models Assisted with promotional, communications and events to create presence among premier partner agencies