Nakia Crow Email & Phone Number

Rocky Ford, Co

La Junta, Co

-Schedule appointments over the phone as well as in person to ensure the schedule is full and the office stays busy.-Greet patients as they arrive and assist them in filling out forms and verifying insurances and co-payments. -Take patients’ information such as names, ages, addresses, contact information and insurance information to ensure they are accurate for billing and payments. -File all insurance claims for patients that do not order glasses and process insurance checks for past claims. -Order patients’ contact lenses and ensure the contact lens room is well stocked with trials for all patients.

La Junta, Co

- Provide timely and accurate feedback to client inquiries on existing policies with regards to policy amendments, billing, claims and upcoming renewals.- Participate in the renewal cycle from start to finish; gather and update account information, compile submissions and secure renewal quotes.- Sell various types of insurance policies to businesses and individuals, including automobile, fire, life, and property.- Handle service requests, processing necessary paperwork, and answering incoming calls.- Take payments over the phone as well as in the office. - Build relationships with new and existing customers and proactively identify and act on cross-sell opportunities.

La Junta, Co

- Was Responsible for compiling, verifying, typing, and filing all medical records of doctor’s office. - Prepared folders and maintain records of the new patients.- Was in charge of reviewing medical charts for completeness by each doctor and nurse and making sure each office visit is billed before filing them in the correct alphabetic and numeric filing system.- Made sure all charts are located for the next business day of office visits and make sure all labs and other documents are filled correctly in the patient's chart.- Was responsible for checking the office inbox and filing labs, hospital visits and other documents into the appropriate patient’s electronic chart for the doctor's review. - Was in charge of coping medical records and sending them to other doctor's offices or whomever is requesting them. - Scanned all paper documents and upload them into the appropriate patient's chart for easy access and review.

La Junta, Co

- Was in charge of calculating sales quotes and estimates from provided architectural drawings and specifications.- Handled the coordination of multiple jobs through sales, drafting, production and shipping, and assured all of the information was accurately updated throughout the process. - Updated and created new marketing brochures for the DeBourgh K-12 locker line as well as the Options and Accessories brochure which laid out all the options and accessories that were available on each model.- Assisted with revamping the company website to ensure customer growth and steady work flow for the shop.- Performed customer service with excellent communication skills which included verbal and written.

Greeley, Co

- Was responsible for tracking and locating all fresh and frozen beef loads that were shipping out of the Plainwell, MI plant as well as any other plant that needed assistance.- Made all of the delivery appointments out of that plant and ensured all loads arrived and departed to and from shipper and customer on time.- Was in constant communication with the beef transportation team, customer service team, and sales team.- Reported any and all deviations from the scheduled delivery time to all involved parties and rerouted deliveries as needed to make customer satisfied.

Denver, Co

- Assisted customers with requested services such as fuel, catering, hangar space, hotel accommodations, ground transportation and billed customers for services.- Resolved any and all customer requests, questions and complaints regarding the Company’s services or products in a professional manner.- Communicated with customers via telephone, fax, face to face, e-mail, ConciAir System, Unicom/air to ground radio using excellent communication skills. - Maintained and stocked informational materials and amenities in the customer service areas and in lobby.- Transported passengers by shuttle van to and from airport terminal and local hotels. - Lead in, parked and chocked arriving aircraft and marshaled out departing aircraft using the company standards for safety.

Centennial, Co

- Followed all Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.- Maintained a clean and organized work space so that partners can locate resources and product needed which cut down on customer wait time.- Provided quality beverages, whole bean, and food products consistently for all customers by following all recipe and presentation standards.- Followed health, safety and sanitation guidelines for all beverages and food.- Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.- Constantly expanded personal knowledge of coffee styles and varieties.

Aurora, Co

- Made customers feel welcome upon entering the branch and also engaged them in learning about their financial needs while providing excellent customer service.- Responsible for maintaining and balancing a cash drawer and process customer transactions within established guidelines. - Rapidly and efficiently prepared customer and ATM cash and change orders.- Executed customer transactions, including deposits, withdrawals, money orders and checks.- Processed exchange and foreign currency.- Maintained friendly and professional customer interactions.

Aurora, Co

- Traveled to events all over the western region and assisted with overall event set-up and break-down.- Introduced and informed current and potential customers about new and existing products to help grow the brand's customer base.- Executed event activities, contests and giveaways in a professional manner. - Maintained and controlled assets and products that were used for each event.- Communicated with appointed Manager and handled any event problems quickly and professionally.- Performed basic office duties such as inventory, paperwork, filing, organizing the warehouse and anything else that needed to be done.

Denver, Co

- Greeted passengers and ensured they were safe and comfortable while on-board the aircraft.- Conducted pre-flight safety check of cabin emergency equipment.- Ensured proper loading and storage of carry-on luggage prior to and during the flight.- Ensured cabin safety and security during all phases of flight, including boarding and deplaning.- Prepared and secured doors and announced departure/arrival information to passengers over the PA system.- Provided instruction and demonstration of on-board safety features.- Set up galley, brewed coffee, checks supplies, stowed beverage carts and verified count of alcohol.- Served beverages (including alcohol), collected and stowed all beverage service items in-flight and prior to landing, and informs passengers of all on-board products.- Calmly resolved passenger situations during flight, including disorderly passengers.- Provided leadership in emergency and non-emergency situations.- Followed all Federal Aviation Regulations as required as well as all established Lynx Aviation Policies and procedures.

Aurora, Co

- Traveled to events all over the western region and assisted with overall event set-up and break-down.- Introduced and informed current and potential customers about new and existing products to help grow the brand's customer base.- Executed event activities, contests and giveaways in a professional manner. - Maintained and controlled assets and products that were used for each event.- Communicated with appointed Manager and handled any event problems quickly and professionally.- Performed basic office duties such as inventory, paperwork, filing, organizing the warehouse and anything else that needed to be done.

Greeley, Co

- Assisted customers with requested services such as fuel, hotel accommodations, ground transportation and billed customers for services.- Resolved any and all customer requests.- Communicated with customers via telephone, fax, face to face, e-mail, ConciAir System, Unicom/air to ground radio using excellent communication skills. - Maintained and stocked informational materials and amenities in the customer service areas and in lobby.

Bachelor Of Applied Science (B.A.Sc.), Management/ Finance, 3.4

Accounting And Business Management

Activities and Societies: Beta Alpha Psi UNC's Northern Colorado Riders Ski and Snowboard Club

Business Administration And Management, General