Naqibullah Isaczai
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Naqibullah Isaczai Email & Phone Number

IT Professional | Experienced in Incident Management t, Azure, and Service Portals | Expertise in Business Rules & User Administration at Cruise
Location: Phoenix, Arizona, United States 7 work roles 1 school
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Current company
Cruise
Role
IT Professional | Experienced in Incident Management t, Azure, and Service Portals | Expertise in Business Rules & User Administration
Location
Phoenix, Arizona, United States
Company size
2220 employees

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Naqibullah Isaczai is listed as IT Professional | Experienced in Incident Management t, Azure, and Service Portals | Expertise in Business Rules & User Administration at Cruise, a company with 2220 employees, based in Phoenix, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Naqibullah Isaczai.

Naqibullah Isaczai previously worked as Technical Team Member at Cruise and Help Desk Specialist at The Ohra. Naqibullah Isaczai holds Bachelor Of Science - Bs, Geology/Earth Science, General from Balkh University.

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Cruise

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About Naqibullah Isaczai

Hello, I'm Naqibullah Isaczai (Nakib), an IT professional based in Phoenix, AZ. With several years of progressive experience in the industry, including 1+ year as a Help Desk Assistant and 6 months as a System Administrator, I possess a strong foundation in IT management and exceptional expertise in diverse applications like Incident Management, Problem Management, Azure, and User Management.Throughout my career, I have demonstrated a deep understanding of Customer Service Management (CSM) and have successfully implemented and optimized Service Portals for multiple high-profile clients. My proficiency extends to MS AD Implementation and Azure, enabling me to deliver seamless and efficient solutions.I take pride in my ability to create and utilize Update Sets to facilitate smooth customizations across systems. My expertise in Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Access Control Lists empowers me to drive operational excellence and enhance user experience.As a senior professional, I have excelled in handling User Administration, proficiently managing users, groups, and role assignments. My keen eye for detail has been instrumental in the creation of application modules, tables, forms, links, and personalized form layouts, resulting in streamlined processes and optimized performance.Additionally, I have extensive experience in Reporting, Report Scheduling, Import/Export of data, Scheduled Jobs, Email Notifications, and Special Handling Notes, ensuring efficient and data-driven decision-making.My technical prowess includes a strong command of HTML, CSS, and Linux, enabling me to tackle complex challenges with ease. I have collaborated with various clients, successfully implementing Service Portals tailored to their unique requirements.

Current workplace

Naqibullah Isaczai's current company

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Cruise
Cruise
IT Professional | Experienced in Incident Management t, Azure, and Service Portals | Expertise in Business Rules & User Administration
san francisco, california, united states
Website
getcruise.com
Employees
2220
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7 roles

Naqibullah Isaczai work experience

A career timeline built from the work history available for this profile.

Technical Team Member

Current
Cruise

Arizona, United States

Feb 2024 - Present

Help Desk Specialist

The Ohra

Ashland, Oregon, United States

Customization of frame outline and design for Incident Management, Problem Management, and Change ManagementCreated various workflows for Problem Management, Change Management, and Service RequestsWorked on Helpdesk Setup customizing applications like Incident, Problem, CSM, etc.Developed Service Catalog items and fixed bugs in Incident, Problem, and.

May 2023 - Feb 2024

System Administrator

Beta Apps Llc

Phoenix, Arizona, United States

Analyzed functional requirements within Azure for CSM, Request Management, Incident, Change, Problem, and moreConfigured various workflows for incident management, change management, and service requestsImplemented and maintained the ServiceNow platform to meet specific business needs.

Jul 2020 - Feb 2023

Program Support Specialist

Arizona Department Of Economic Security

Phoenix, Arizona, United States

Conducted applicant interviews and resolved pending cases effectivelyCollaborated with AZ-Work to provide additional support to unemployed individualsDelivered troubleshooting and technical support via phone and web.

Apr 2017 - Jul 2020

Cultural Advisor

Fluor Corporation

Balkh, Afghanistan

Advised military officials on cultural norms and customs to improve communication and relations with local communitiesTranslated important documents and communications from Pashto to English and FarsiProvided cultural training to new military personnel arriving in the areaAssisted in the planning and execution of community outreach programsSuccessfully.

Feb 2013 - Dec 2016

Deputy Mayor

Municipality Of Sare Pol

North Afghanistan

As a deputy mayor, I played a critical role in assisting the Mayor in the day-to-day management of the city. I developed and implemented policies to improve city services and infrastructure, resulting in enhanced services and better quality of life for residents. Collaborating with local businesses and community organizations, I helped to improve the local.

Mar 2008 - Jan 2011

Reporter

Institute For War & Peace Reporting (Iwpr)

Afghanistan

Conduct research, interviews, and fact-checking for articlesWrite and produce articles for print, digital, and social media platformsPitch story ideas and generate content for various topicsMeet deadlines and produce high-quality, accurate workStay up-to-date with current events and trendsCollaborate with editors, photographers, and other reportersBuild.

Jul 2008 - Mar 2010
Team & coworkers

Colleagues at Cruise

Other employees you can reach at getcruise.com. View company contacts for 2220 employees →

EH Edmund Huey Edmund Huey Colleague at Cruise San Francisco, California, United States, United States View → RG Rohin Garg Rohin Garg Colleague at Cruise New York, New York, United States, United States View → DK Dimitri Kirimis Dimitri Kirimis Colleague at Cruise Laguna Niguel, California, United States, United States View → AV Antony Vu Antony Vu Colleague at Cruise San Jose, California, United States, United States View → HD Hui Dai Hui Dai Colleague at Cruise San Francisco Bay Area, United States View → SD Shravani Dharam Shravani Dharam Colleague at Cruise San Francisco, California, United States, United States View → AR Antonio Rodriguez Antonio Rodriguez Colleague at Cruise Scottsdale, Arizona, United States, United States View → RK Ryan Kyung Jin Kim Ryan Kyung Jin Kim Colleague at Cruise Oakland, California, United States, United States View → AY Anthony Yan Anthony Yan Colleague at Cruise Berkeley, California, United States, United States View → WY Wade Yamazaki Wade Yamazaki Colleague at Cruise San Francisco Bay Area, United States View →
1 education record

Naqibullah Isaczai education

  • Balkh University
    Balkh University
    Geology/Earth Science, General
FAQ

Frequently asked questions about Naqibullah Isaczai

Quick answers generated from the profile data available on this page.

What company does Naqibullah Isaczai work for?

Naqibullah Isaczai works for Cruise.

What is Naqibullah Isaczai's role at Cruise?

Naqibullah Isaczai is listed as IT Professional | Experienced in Incident Management t, Azure, and Service Portals | Expertise in Business Rules & User Administration at Cruise.

Where is Naqibullah Isaczai based?

Naqibullah Isaczai is based in Phoenix, Arizona, United States while working with Cruise.

What companies has Naqibullah Isaczai worked for?

Naqibullah Isaczai has worked for Cruise, The Ohra, Beta Apps Llc, Arizona Department Of Economic Security, and Fluor Corporation.

Who are Naqibullah Isaczai's colleagues at Cruise?

Naqibullah Isaczai's colleagues at Cruise include Edmund Huey, Rohin Garg, Dimitri Kirimis, Antony Vu, and Hui Dai.

How can I contact Naqibullah Isaczai?

You can use AeroLeads to view verified contact signals for Naqibullah Isaczai at Cruise, including work email, phone, and LinkedIn data when available.

What schools did Naqibullah Isaczai attend?

Naqibullah Isaczai holds Bachelor Of Science - Bs, Geology/Earth Science, General from Balkh University.

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