Working languages: Ukrainian, English

Working languages: Ukrainian, English

• Project coordination (Group Management; Task assignment; Organizational meetings (conducting and participation)• Testing (black-box; UI, functional, system, UAT)• Web publishing and Support (New Product Introduction support; Product rebranding support; Publishing and maintaining web page content; eLibrary publishing; Troubleshooting; Content assessment in terms of standards/recommendations and CMS requirements; Front-end customer support)• Documentation (Creating manuals/Check Lists, User Guides, Authoring templates (InfoPath), training materials • Training (Employee transitioning; Knowledge transfer; Organizational orientation and navigation; Onboarding; Best practices)• Communication (Working in a multinational and multicultural environment within a 24/6 model; cross-departmental cooperation and collaboration; Liaising with content authors/marketing specialists/company stakeholders; email correspondence, telephone and teleconference interactions)

Working languages: Ukrainian, English

Working languages: Ukrainian, EnglishSDH translation included.

• Training process coordination and delivery according to CMMI process procedures, including:cooperation with HR and SoftServe University Director to create the corporate training plan;• coordinating internal and external training creation and delivery according to the corporate training plan;• driving and managing trainers, training materials, participants and external vendor databases; • working with SoftServe University Director in order to develop new training methods and programs;• creating and managing training feedback surveys, managing the relevant section of the corporate Portal (Intranet) as an administrator, entering and editing training-related information in the corporate database;• advising on the training process and delivery improvement.

• Teaching (groups up to 12 people, often multicultural):- General English to 6-year-olds, teenagers and adults;- tailor-made Business English courses;- English for Specific Purposes (medicine, waiters);- preparation courses for IELTS (Academic and General) and TOEFL (PBT, CBT, iBT);• Coordinating exam preparation courses;• Consulting prospective IELTS and TOEFL takers and helping them with the registration process;• Adapting and developing teaching materials.

Translating and editing technical texts (manuals etc.)Working languages: Ukrainian, English, Russian.Subjects: medicine, IT, construction, chemistry, fiction, law, economics.

• Teaching English to age groups 6 to 8 years old; • teaching American Studies to age group 15 years old;• organizing extracurricular events (i.e. concerts) with younger children.