Sales Support Lead
CurrentCustomer Service:Ensure excellent customer experiences by providing guidance and addressing concerns.Handle escalated customer issues when necessary.Sales Support:Assist in driving sales by ensuring products are well-stocked, merchandised, and displayed properly.Monitor and support sales activities, promotions, and campaigns.Team Leadership:Provide training, guidance, and support to sales associates and new team members.Lead by example in terms of work ethic and customer service.Inventory Management:Oversee inventory processes including stocking, tracking, and replenishing products.Ensure proper inventory controls and accuracy during receiving, stocking, and returns.Operational Support:Maintain store standards, ensuring cleanliness and safety.Assist with back-office functions such as opening/closing procedures and handling cash.Technology & Solutions Support:Ensure tech products are updated and functional for customer demonstrations.Stay informed on new products and technology to assist customers with solutions.Communication:Serve as a point of contact between store management and sales associates.Communicate store objectives and performance goals to the team.
