• Proficiently managed Google advertising campaigns, ensuring seamless execution and maximizing impact.• Conducted A/B testing of ad creatives and landing pages, identifying and implementing improvements to enhance conversion rates.• Monitored and analyzed Key Performance Indicators, providing actionable insights for ongoing campaign optimization and performance enhancement.• Collaborated with web designers and content writers to optimize landing pages, resulting in higher conversions and improved user engagement.

• Managed Google and Facebook advertising campaigns.• Skilled in developing and implementing effective pay-perclick strategies to drive targeted traffic, increase brandvisibility, and achieve optimal conversion rates.• Proficient in conducting keyword research, creating compelling ad copies, and optimizing campaigns for maximum ROI.

• Includes regular interaction with US, Australia, Canada, UK based clients • Managed and addressed a high volume of daily calls, effectively handling customer inquiries and concerns.• Provided timely support for hardware, software, and network-related issues, showcasing extensive experience in remote troubleshooting.• Delivered friendly and efficient customer support, ensuring customer satisfaction with prompt issue resolution.

• Recruited and managed sales agents, overseeing area allocation and implementing effective time scheduling strategies for optimal coverage.• Managed end-to-end financial processes, including purchases, revenue tracking, billing, and tax-related activities, ensuring accurate and streamlined financial operations.

• Offered friendly and efficient service to customers, demonstrating adeptness in handling challenging situations with ease.• Managed a high volume of calls per day to address customer inquiries and concerns, consistently providing timely and effective solutions.• Dealt with support tickets daily, engaging in comprehensive support across call, chat, and email channels, catering to clients in the UK, USA, and Australia on a 24/7 basis.Provided technical assistance, troubleshooting, and issue resolution to ensure seamless operations for clients across diverse geographical regions.• Utilized Microsoft Word and various software tools to create documents and communications, contributing to efficient internal and external communication processes.