Natalie Brown Email & Phone Number

Gatineau, QC, CA

Ottawa, Ontario, Canada

Co-op Student at the Biotherapeutic Manufacturing Centre in the OHRI.

Ottawa, Ontario, Canada

Student contract position as an assistant to the Lab Technologists at Algonquin College

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

• Introduced a new organizational lab system leading to a more effective use of time.
• Performed duties with minimal supervision and within required deadlines.
• Managed time effectively in a busy practice with six active doctor lanes.
• Developed organizational strategies that are easy to follow and teachable to staff.
• Operated edging equipment to fabricate glasses and be able to train staff on these skills.
• Kept an active dialogue and relationship with frame and lens distributors.

Cambridge, Ontario

• Communicated proactively with patients on current jobs turnaround times and quality
• Addressed clinic issues with positive resolve, and timeliness
• Followed the directives of head office, and executing current product promotions and initiatives
• Continual development of best practice for customer service
• Responsible for the training and development of all sales clerks and staff in the department
• Preformed regular performance reviews

Ancaster, ON

• Dispense eyeglasses and contact lenses, including neutralizing lenses; ensuring quality meets personal, customer and company expectations.
• Ensured patient needs were met pursuant to prescription requirements and lens options.
• Met with sales representatives to select new stock and ensure effective display board arrangement
• Managed time effectively in a busy practice with four Optometrists
• Introduced new organizational and store systems to encourage more effective use of employees’ time

Oakville

• Having extensive knowledge in the different types of lens options ensuring that the patient gets the proper lens for their specific needs
• Being able to identify any troubles a patient might be having with eyeglasses or contact lenses to effectively troubleshoot the cause
• Dispensing eyeglasses and contact lenses
• Neutralizing lenses, and controlling the quality of the glasses being dispensed
• Edging lenses
• Adjusting frames and performing a variety of eyeglass repairs

Barrie, ON

-Helping patients at frame selection-Sales and customer service-Having extensive knowledge in the different types of lens options ensuring that the patient gets the proper lens for their specific needs-Being able to identify any troubles a patient might be having with eyeglasses or contact lenses to effectively troubleshoot the cause-Aiding in meeting with.

Barrie, ON / Waterloo, ON

-Helping patients at frame and lens selection-Dispensing eyeglasses and contact lenses-Fitting patients with contact lenses, and doing follow up exams-Keeping up on product knowledge for frames ophthalmic lenses and contact lenses-Operating an autorefractor, tenometer, retinal camera, pachymeter, and visual field equipment.-Being trained in the concepts of.

Guelph, ON / Waterloo, ON

-Helping customers select new frames-Visiting with sales representatives to select frames for stock-Maintaining the store's inventory-Balancing the monthly account statements, and account receivables-Booking, and managing the optometrists patient schedule, and files-Aiding on with opening new store locations and training new employees with the computer.

Biotechnology Advanced - Co-Op

Activities and Societies: Class Representative for Biotechnology Advanced Co-Op

Ro, Opticianry/Ophthalmic Dispensing Optician

Business Administration And Management, General