Building Relationships: Establishing strong rapport with hiring managers to develop a timely talent management strategy for filling vacancies.Managing the end-to-end recruitment process, overseeing all recruitment phases.Guiding Hiring Managers, ensuring a clear understanding of staffing priorities and practical constraints, providing guidance throughout the talent management process.Improving Recruitment Processes for efficiency and cost-effectiveness.Tracking KPIs.Supporting Diversity and Inclusion, ensuring an environment that promotes equal employment opportunity, diversity, and aligns with the company's diversity and inclusion strategy.

As Recruiting Director, I am responsible for overseeing all active recruiting efforts and I work to improve the efficiency of these efforts through the design of new strategies, marketing research, and global market analysis. I also develop plans for future recruitment needs and define the goals of the Recruiting team. Some of my duties are:Working with Sales and Delivery Teams on new RFPs and client opportunities to provide recruitment information and rates.Liaising with the different stakeholders to anticipate and plan for future recruitment needs.Defining recruitment team goals in alignment with company and department strategy.Monitoring active recruitment projects and dashboards to ensure successful fulfillment of resource requests and targets.Designing the creation of new strategic resource pools (new services, new verticals, new markets, etc.).Working with Recruitment team leads to evaluate recruiting procedures and implement improvements for increased efficiency and effectiveness.Working with marketing experts to design recruitment campaigns for strategic recruitment jobs or hard-to-resource projects.Supervising the recruitment team’s general performance and providing overall guidance.Analyzing global markets’ salary trends to keep rate cards updated.

Building and managing the recruiting teamResponsible for the recruitment needs in their specific units and focus areas Managing the team in full alignment with Resource Team Managers to ensure good performance and adherence to pre-defined KPIsWorking with Resource Team Managers to propose improvements in the team and processes to increase resource numbers and engagement.Responsible for attracting, screening, and submitting suitable candidates world-wide and grow our global pool of candidates. Following recruiting requirements dictated by project needs, organization plans and established targets.Running campaigns to attract new talent. Working with existing recruitment channels and expanding new talent sources as necessary in social and digital media, universities and academic environments, Internet sites and online/on-site organizations or communities of users that share common experiences or interests that are relevant to our projects.Use available contents and materials for the campaigns and work with recruiting managers and community manager to create and validate new contents when requiredDetermining applicants’ suitability following pre-defined qualification methodologies, both by comparing qualifications to job requirements, analyzing communication and responses, and interviewing applicants.Managing the qualification process by sending tests to candidates. If applicable, communicating with candidates on the results.Negotiating rates with candidates according to the project requirements. Assessing best rates achievable.Logging successful candidates in vendor database. Processing and archiving collaboration agreements.

Responsible for maintaining and increasing the pool of global language service providers, both freelance individuals and agencies. Looking for suitable collaborators to cover the whole range of language services including but not limited to translation, editing, proofreading, machine translation post-editing, language quality assessment, etc. Driving end-to-end recruitment cycle: sourcing, screening, negotiation, and onboarding.Running innovative talent attraction campaigns and maximizing all channels with a special focus on social media.Processing candidates’ information and assess their suitability according to our requirements and the specifics of the given accounts.Managing translation tests with eligible candidates.Managing the negotiation of vendor contracts and rate cards in line with the company’s scheme and specific projects or accounts. Processing and archiving NDAs, MSAs, and other collaboration agreements.Recording approved candidates in the vendor database.Supporting delivery teams in the communication with resources such as checking availability or chasing for responses.Building up language teams for new projects, languages and/or new accounts.Negotiating additional rates and discounts when required.Building strong relationships with language service providers to keep them engaged and committed with the company.Keeping the resource database updated.Acting as a point of escalation for collaboration issues or conflicts with vendors.Consistently working towards improving tools, technologies, and processes.

Business trip: I visited Pactera's headquarters in Beijing and stayed there for 4 weeks. During my stay in China, some of my duties were:- Investigate new channels to reach and recruit Western resources in Asia. - Increase the pool of Western collaborators for projects coordinated from Pactera China.- Recruit software and linguistic testers for in-house projects.- Mentor my Chinese colleagues about the best way to treat with Western resources, focusing on job-related situations and cultural differences between Asian and Western countries. - Learn from my Chinese colleagues the best way to treat with Asian resources. I specially learnt good tips and habits for a successful communication with Asian clients and resources. - Attend job fairs and other international events to promote our company among foreigners in Beijing.

Translation, review and proofreading of different texts (mainly marketing and general content).

Tourist guide in the beautiful city of Stavanger, Norway, for English, Italian and Spanish tourists.