Naldo Pinheiro Email & Phone Number

Belém, Pa, Br

Brasília Area, Brazil

Solution Architect for Finance and Retail

Rio De Janeiro Area, Brazil

Provided technical support for customers and Italtel account managers on many manufacturers like Cisco, Juniper, Procera Newtorks, PeerApp product lines: Core Routers, Core Switches, Firewalls, Network Management Software, CDN, Wireless, Security Solutions, Data Center and Unified Computing equipment. Delivered design documents for multiple network solution’s projects to Service Providers. Technical Lead of: • Designed and Deployed Data Center / Wireless / Security and UCS: Dual Layer IPv6, Fabric Path migration, Cisco HCS (infrastructure), Wifi for Branches (AP/WLAN, ISE, PRIME), IPSec for retail sites (ASA/CSM).• Designed and Deployed Service Provider/CDN: CRS/ASR9K Rollout, ASR9K as BNG, Legacy Broadband Customer migration, Cisco/PeerApp VDS-TC, Procera PacketLogic (DPI).• Issued High Level Design (HLD), Low Level Design (LLD), Network Migration Plan (NMP), Method of Procedure (MoP).• Developed and delivered Technical Presentations for Customers.• Reduced time and improved accuracy to deploy/change configurations through use of automated tasks (using scripting and python).• Represented Company in Proof of Concepts and Solution Tests (EUA, Italy and Sweden).

Rio De Janeiro Area, Brazil

Cisco NetAcademy InstructorCCNA R&S 5.0IT Essentials

Rio De Janeiro Area, Brazil

• Designed projects of last mile solutions for SOHO Customers.• Tested Metro Ethernet, ADSL, 3G, HFC, GPON and EFM Solutions.• Issued technical documentation and normative for last mile deployment.

SR Network Analyst, Backbone IP Engineering 2007 - 2009Provided integration services and rollout of network equipment. Partnered with Systems Integrators to analyze solutions options, identify and resolve network lacks.• Deployed overlay of legacy IGP.• Deployed new equipment rollout across the country.• Deployed IP Connectivity through L3 MPLS-VPN for new Base Station Controllers.IP Network Analyst, O&M 2004 - 2007Coordinate North operations team. Provided on-site support for Backbone IP Engineering team in MPLS and Network Infrastructure projects.• Leveraged network management and operational knowledge as part of team that developed new processes based on industry “best practices”.• Trained TCP/IP technology and MPLS to operations team.• Managed network devices of 7 different states on North of Brazil, focused on troubleshooting IT Support Analyst 2001 - 2004• Managed Windows Servers: MS-Exchange, Domain Controllers, DNS, DHCP.• Attended and supported end-users in hardware, operating systems and applications.

Graduate, Computers Networking

Especialização Lato Sensu em Redes de Computadores

Undergraduate, Systems Analyst