Naleen Mohammed Email & Phone Number

Vaughan, Ontario, Canada

Vaughan, Ontario, Canada

Greeted clients and provided assistance by assessing their specific service requirements. Managed incoming calls and promptly responding to emails, ensuring effective communication and timely resolution of inquiries. Conducted intake assessment procedures to ensure clients' needs are clearly identified and directed. Recorded and maintained client information in the internal database to facilitate streamlined access for consultations with employment consultants. Revised and enhanced clients' resumes, providing valuable assistance in optimizing and rectifying content to align with professional standards and industry expectations. Established strategic connections with diverse employers to facilitate the placement of qualified candidates who can contribute significantly to their respective organizations.

Oshawa, Ontario, Canada

Assisted in providing direct care for 8-10 residents with ambulation, feeding, bathing and grooming. Planned and prepared nutritious meals with dietitian based on clients’ dietary needs and preferences. Encouraged participation in activity programs by assisting residents to and from activities. Provided emotional and social support to residents/families including palliative care. Documented residents care plan and progress in medical record of POC

Vaughan, Ontario, Canada

Proficiently managed 3-5 calendars and coordinated appointments and meetings for executives and team members. Organized customer and employee files and records, employing logical and consistent methods, including alphabetical, chronological, and subject-based categorization. Developed and implemented strategic solutions within the SAP system, ensuring smooth integration and efficient tracking of waste-related processes.

Dar Es Salaam, Tanzania

Managed and responded to 15 emails and 50 phone calls a day of customer inquiries addressing demands for stationary products including photocopy and binding machines, computers, books and writing instruments. Managed customer complaints by promptly addressing concerns, offering effective solutions, and presenting viable alternatives within designated timeframes resulting in a 30% increase in sales. Presented, promoted, and sold products/services using solid arguments to existing and prospective customers. Established collaborative partnerships with external companies to align services with customer needs and demands, ensuring a comprehensive approach to meeting client expectations.